Program Assistant

Position Details
Position Information

Recruitment/Posting Title	Program Assistant
Posting Number	24TM0113
Department	OLLI-RU
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.  For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Program Assistant for the Osher Lifelong Learning Institute within the Division of Continuing Studies. Among the key duties of this position are the following: Instructor/Classroom Support: Works independently to connect with instructors (100 + per semester) to deliver their continuing education programs via remote instruction (Zoom) Assists with technological needs of instructors and provides solutions to enhance the diverse online learning needs of the students Advises instructors on best practices to deliver media via remote instruction and supports instructors in implementing critical changes for a successful distance learning environment Assist in evaluating technology implementation effectiveness and provide recommendations for improvement Program Support: Troubleshoot financial transactions in ANCOR and Nel Net. Work with a noncredit student population (1800+) to follow-up on financial transactions, provide customer service assistance to noncredit students navigating registration and payment system. Provide administrative support to entire OLLI team as needed via returning emails and voicemails, creating spreadsheets and other tasks as assigned by Director Facilitate Hybrid Learning Environments: Collection of data and surveying current OLLI students and instructors. Serve as a key OLLI team member to DoCS IT to implement NEXUS platform for the OLLI Community. Serve as the primary train the trainer to instructors (100 +) to move their noncredit programs to the NEXUS platform as part of hybrid learning for OLLIRU. Other duties as assigned by the Director
Position Status	Part Time
Hours Per Week	up to 19.5
Daily Work Shift
Work Arrangement
FLSA	Nonexempt
Position Salary	$18.00- $21.00 per hour
Payroll Designation	PeopleSoft
Terms of Appointment	Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience	Bachelor’s degree
Certifications/Licenses
Preferred Qualifications	Experience working with the aging population, preferable in an instructional capacity delivery enrichment programs. Proficiency/mastery of ANCOR and working knowledge of payment systems like School Pay.
Required Knowledge, Skills, and Abilities	Ability to master ANCOR and payment systems such as School Pay Knowledge and mastery of Microsoft Office Suite including PowerPoint, Excel, Word. Knowledge and mastery of Zoom platform. Advanced knowledge of Zoom and WebEx (instructional delivery tools). Knowledge of video streaming and content sharing via web conference. Knowledge of mobile and desktop devices to access web conferencing. Good interpersonal, communication and organization skills. Effectively communicates technical information to a non-technical audience and establish cooperative working relationships. Disseminates and shares ideas and information with team.
Equipment Utilized
Physical Demands and Work Environment	Work to be done remotely as well as onsite at the Rutgers Lifelong Learning Center.
Special Conditions

Posting Details

Posting Open Date	03/26/2024
Posting Close Date	04/26/2024
Open Until Filled	No
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Cook (RU-New Brunswick)
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement