Program Assistant II

Gonzaga University, United States

Updated: about 1 hour ago
Location: Spokane, WASHINGTON
Deadline: 11 Jul 2024

First Section


Who We Are
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.
Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.
For more information, click here .
Position Title Program Assistant II
Posting Number S2331P
Department Dean for Student Wellbeing
Work Schedule
Monday – Friday 8:00am – 5:00pm. May include evenings and weekends.
Employment Status Regular
Temporary or Fixed-Term Assignment End Date
Hours per Week 40
Months per Year 12
Job Purpose
The Program Assistant is the first point of contact for students, staff, parents and community partners who are accessing Wellbeing and Flourishing services. The role requires discretion and critical thinking skills to manage sensitive situations and complex incidents. The Program Assistant supervises student staff members and provides administrative support for up to 5 full-time professional staff. The Program Assistant plays a vital role in building and supporting members of the Wellbeing and Flourishing team and creating a mission-based environment that values collaboration, teamwork, well-being, and is responsive to an increasingly more diverse generation of Gonzaga students whose needs are evolving.
The budgeted annual salary range that the University reasonably expects to offer for this position is $39,520 – $43,680 annually. The internal full salary range is $38,389 – $51,937.
Anticipated/Budgeted Salary (Annualized 12 months, 40 hours/week)
Minimum Salary (Annualized 12 months, 40 hours/week) 38389
Salary Midpoint (Annualized 12 months, 40 hours/week) 45163
Maximum Salary (Annualized 12 months, 40 hours/week) 51937


Essential Functions


Essential Function Category Title Administration
% of time for section 40%
Function Details
  • Provides administrative support for department, including but not limited to: maintaining calendars; scheduling meetings and appointments; assisting with e-mail correspondence; and managing incoming/outgoing department mailbox.
  • Arranges and assists in the preparation/organization of meetings, including providing administrative support and follow-up on matters arising from meetings.
  • Serves as the primary point of administrative contact for internal/external constituencies and students, often concerning complex/confidential issues and concerns, and is responsible for prioritizing questions and concerns, and making referrals to the appropriate staff person or office both in person and electronically.
  • Manages incoming inquiries using professional, courteous, and knowledgeable use of systems while demonstrating the ability to appropriately triage incidents and inquiries.
  • Creates general systems of organization for the overall area, including ordering and maintaining office supplies, and office procedures for opening/closing.
  • Performs complex word processing tasks such as creating documents or reports, integrating text and graphics, generating forms, brochures and flyers and producing/updating Excel spreadsheets.
  • Creates and manages databases and tracking tools for budgets, programmatic statistics/evaluation, data collection and outcome.
  • Makes travel arrangements and coordinates itineraries for professional travel.
Essential Function Category Title Budget Management
% of time for section 10%
Function Details
  • Maintains and monitors operational budgets for numerous accounts, including managing the day-to-day operations including budget transfers, expense reports, funds advances, purchase orders, reimbursements, corporate card statements, etc.
  • Utilizes SIS Banner to provide budget information, prepare reports and reconcile budgets with the Controller’s office.
Essential Function Category Title Marketing, Outreach, and Events
% of time for section 25%
Function Details
  • Assists with marketing (including website development and updates), promotion and outreach.
  • Assists in distribution of surveys and/or assessment tools, including campus wide surveys.
  • Coordinates scheduling and sign up for events and facilitated sessions.
  • Proofreads materials, making corrections for sentence structure, spelling, grammar, and punctuation.
  • Creates, composes, and edits technical and administrative correspondence and documentation.
  • Assists in the coordination, supervision, and completion of special projects, events or presentations.
Essential Function Category Title Student Staff Supervision
% of time for section 25%
Function Details
  • Supervises students workers including managing timesheets, overseeing any financial awards and/or budgets related to student employees
  • On-boarding, training, and mentorship of student staff; setting and communicating expectations, and providing accountability for student employees.
  • Creating work schedules of student staff to ensure coverage of office.


Other Functions


Other Functions
  • Attend Student Affairs events as needed in support of the Division’s overall mission.
  • Other tasks as requested by the Department.


University Competencies


University Work Values
Promoting Excellence in Academic Endeavors and Professional Practice
• Fostering intellectual depth, competence, reflection, and creativity in pursuing exemplary, rather than satisfactory, outcomes
Sharing Responsibility for Mission Identity and Leadership
• Making a personal commitment to learn about Gonzaga’s mission, discovering ways to contribute individually and collaboratively to our distinctive learning and research community
Affirming a Commitment to Human Dignity
• Engaging one another with profound respect, professionalism, and cura personalis while supporting one another’s continued learning, development, and maximizing of potential
Advancing a Culture of Inclusiveness
• Developing cultural fluencies and global awarenesses, and practicing habits that enable us to value, recruit, and support community members from historically underrepresented backgrounds
Caring for Our Common Home and Integral Ecology
• Growing ecological awareness of and respect for the interconnectedness of human and non-human life, and the need to develop and practice habits that are mutually beneficial to all life
Cultivating Individual and Community Accountability
• Demonstrating mutual commitment to our shared project by holding ourselves and others responsible for actions, expecting appropriate behavior, and aligning activities with ethical and professional standards


Qualifications/Knowledge Required/Years Experience Required


Degree Required HS diploma or GED
Certifications and/or Licensures required
N/A
Knowledge Required Early career, knowledge may be from education and/or some experience
Years Experience Required 3-4.99 years
Minimum Qualifications
  • Three (3) + years of professional office experience.
  • Proficiency with technological tools such as Microsoft Office Suite, Canva and Adobe
  • Detail oriented and display professional demeanor and office appearance.
  • Demonstrated written and oral skills.
  • Demonstrated ability to relate to and work efficiently with diverse groups from a variety of identities and backgrounds.
  • Ability to multitask and work independently, while employing discretion.
  • Skill in creating systems and processes that maintain order, efficiency, and quality control.
  • Strong interpersonal, communication, and public relations skills, including the ability to communicate effectively with multiple audiences.
  • Demonstrated ability to function effectively in a fast-paced and dynamic working environment while promoting a sense of calm.
  • Strong critical thinking skills.
Desired Qualifications
  • Specialized knowledge, skills and experience working with college students in the college or university environment.
  • Previous experience in Jesuit higher education.
  • Strong computer skills (i.e., CRM or data-base management, social media, Banner, web site development).
  • Experience with marketing and promotions.
Physical / Environmental Qualifications
  • Remain in a stationary position majority of the time.
  • Ability to prep for and attend meetings and events across campus in various weather conditions.
  • Wrist and hand movement related to computer work.
  • Bend, stoop, kneel, stretch and reach.
  • Pick-up, carry and move items up to 25 lbs.


Posting Detail Information


Open Date 06/27/2024
Close Date 07/11/2024
Open Until Filled No
Application Review Begins On
Special Instructions to Applicants
EEO Statement
Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status. Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources (509) 313-5996.
Clery Statement
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics
The safety of all members of the campus community is of vital concern to Gonzaga University. Information regarding crime prevention advice, the law enforcement authority of Campus Security, policies concerning the reporting of any crimes which occurred on the campus (and other specified locations), other security and safety-related policies, as well as the crime statistics for the most recent 3-year period may be found in the Campus Safety and Security Guide and Annual Fire Safety Report. The Gonzaga-In-Florence Safety & Security Guide is also available.
A copy of the report can be found online at www.Gonzaga.edu/Clery . A paper copy of the Campus Safety & Security Guide and Annual Fire Safety Report or the Gonzaga-In-Florence Safety & Security Guide may be obtained by contacting the Student Development Office on main campus, College Hall 120. The Florence Guide may also be obtained on the Florence campus in room 105.

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