Program Assistant I

Gonzaga University, United States

Updated: 18 days ago
Location: Spokane, WASHINGTON
Deadline: 30 May 2024

First Section


Who We Are
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.
Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.
For more information, click here .
Position Title Program Assistant I
Posting Number S2281P
Department GU Outdoors & Immersive Outdoor Learning (IOL)
Work Schedule
Occasional nights or weekends required, schedule flexible within business hours.
Employment Status Regular
Temporary or Fixed-Term Assignment End Date
Hours per Week 30
Months per Year 12
Job Purpose
We are seeking a Program Assistant to manage our office and support programming administration and communication. This position develops and maintains strong professional relationships and works collaboratively with a variety of internal and external stakeholders. Performs administrative duties in support of staff, student leaders, and visitors. This position will supervise and mentor 6+ student staff. May greet visitors and provide first point of contact, creating an inclusive and welcoming experience. Gonzaga Outdoors is a growing co-curricular program that focuses on getting students in the outdoors in and around the Inland Northwest to create friendships, provide technical outdoor skills, develop leaders, and instill a sense of respect and awe for the outdoors.
The budgeted annual salary range that the University reasonably expects to offer for this position is $38,480 – $39,977 annually. The internal full salary range is $34,630 – $46,853.
Anticipated/Budgeted Salary (Annualized 12 months, 40 hours/week) 38480 - 39977
Minimum Salary (Annualized 12 months, 40 hours/week) 34630
Salary Midpoint (Annualized 12 months, 40 hours/week) 40741
Maximum Salary (Annualized 12 months, 40 hours/week) 46853


Essential Functions


Essential Function Category Title Student Supervision and Mentorship
% of time for section 30%
Function Details
  • Supervise, train, coach, and mentor a variety of student employee positions such as office assistants, marketing and communications coordinator, events coordinator, finance coordinator.
  • Supervise and oversee the Gonzaga Outdoors Bike Shop.
  • Provide oversight and ensure smooth functioning of both weekly office tasks and longer-term projects.
  • Coordinate student staff scheduling for typically 15-20 student positions.
  • Role model exceptional communication skills and a growth mindset.
Essential Function Category Title Administrative Support
% of time for section 30%
Function Details
  • Book vehicles, rooms, campsites, etc.
  • Assist with accounting, budgeting, and purchasing processes: support Director and student Finance Coordinator with expense allocation, reimbursements, refunds, and other departmental finance processes, generate expense reports, produce budget reports, supervise office supply purchasing, coordinate gear purchasing.
  • Develop and implement systems to support program operations related to trips, events, logistics, assessment, staff training, and office functions.
  • Manage program recruiting and hiring processes for student leaders (approx. 20 student employees, approx. 30 volunteer trip leaders).
  • Facilitate the weekly office meeting for all student employees and professional staff.
  • Manage electronic record storage.
  • Oversee the Outdoor Programs Website in conjunction with our student Marketing and Communications coordinator.
Essential Function Category Title Office Management
% of time for section 20%
Function Details
  • Maintain office functions including staffing the office, managing emails and voicemails, keeping supplies stocked, etc.
  • Collaborate with Plant services to ensure facility function, submit tickets for problems.
  • Help to envision and craft a welcoming and highly functional space that supports programming.
  • Ensure proper storage and recording of program documents.
Essential Function Category Title Customer Service
% of time for section 20%
Function Details
  • Address issues brought forward by students by providing a balance of support, answering questions, reiterating policies, and directing students to other resources on campus and in the community.
  • Coach student employees on providing a welcoming and professional shop experience.
  • Help problem-solve and find solutions for other departments across campus.


Other Functions


Other Functions
  • Contribute to the vision, mission, and strategies of Outdoor Programs.
  • Attend and contribute to Departmental, and Divisional (Student Affairs) meetings.
  • Safely drive a 12-passenger van with participants, as well as other University owned and rented vehicles.
  • Other tasks as requested by the Department.


University Competencies


University Work Values
Promoting Excellence in Academic Endeavors and Professional Practice
• Fostering intellectual depth, competence, reflection, and creativity in pursuing exemplary, rather than satisfactory, outcomes
Sharing Responsibility for Mission Identity and Leadership
• Making a personal commitment to learn about Gonzaga’s mission, discovering ways to contribute individually and collaboratively to our distinctive learning and research community
Affirming a Commitment to Human Dignity
• Engaging one another with profound respect, professionalism, and cura personalis while supporting one another’s continued learning, development, and maximizing of potential
Advancing a Culture of Inclusiveness
• Developing cultural fluencies and global awarenesses, and practicing habits that enable us to value, recruit, and support community members from historically underrepresented backgrounds
Caring for Our Common Home and Integral Ecology
• Growing ecological awareness of and respect for the interconnectedness of human and non-human life, and the need to develop and practice habits that are mutually beneficial to all life
Cultivating Individual and Community Accountability
• Demonstrating mutual commitment to our shared project by holding ourselves and others responsible for actions, expecting appropriate behavior, and aligning activities with ethical and professional standards


Qualifications/Knowledge Required/Years Experience Required


Degree Required HS diploma or GED
Certifications and/or Licensures required
  • Valid driver’s license and ability to obtain WA state driver’s license
  • Good driving record
Knowledge Required Early career, knowledge may be from education and/or some experience
Years Experience Required 1-2.99 years
Minimum Qualifications
  • Valid drivers license and good driving record.
  • Must be able to work in an open, sometimes noisy, fast paced environment.
  • Minimum of one (1) year of full-time OR two years of part-time experience in office management.
  • Ability to function independently and to complete projects with limited supervision.
  • Manage ambiguity and collaborative decision-making structures.
  • Have strong problem-solving skills.
  • Show high levels of flexibility and adaptability.
  • Excellent mentoring skills.
  • Ability to work effectively with a diverse student population.
  • Candidates must be computer-literate.
  • Be able to work with social media applications and information management; and use of a range of Microsoft Office products.
  • This position requires excellent verbal, written, organizational, and interpersonal skills.
Desired Qualifications
  • B.S. or B.A. from an accredited school of higher education in student development, outdoor education/recreation, experiential education, business administration, or related field.
  • Knowledge of experiential education and outdoor leadership, with the integration of Jesuit perspectives.
  • General familiarity and comfort with outdoor recreation activities at a participant level (camping, hiking, backpacking, rock climbing, mountain biking, kayaking, etc).
  • Previous successful work experience that includes a minimum of one year of full time or part-time equivalent experience in an outdoor recreation, outdoor recreation office management or equivalent.
  • An understanding and ability to apply student development theories with a priority on student learning and growth.
  • An understanding of Justice, Equity, Diversity, and Inclusion topics and an ability to help our program progress in our work in this area. Previous supervisory experience is preferred.
Physical / Environmental Qualifications
  • Remain in a stationary position 90% of the time.
  • Ability to prep for and attend meetings and events across campus in various weather conditions.
  • Wrist and hand movement related to computer work.
  • Bend, stoop, kneel, stretch and reach.
  • Pick-up, carry and move items up to 25 lbs.


Posting Detail Information


Open Date 05/16/2024
Close Date 05/30/2024
Open Until Filled No
Application Review Begins On 05/30/2024
Special Instructions to Applicants
EEO Statement
Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status. Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources (509) 313-5996.
Clery Statement
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics
The safety of all members of the campus community is of vital concern to Gonzaga University. Information regarding crime prevention advice, the law enforcement authority of Campus Security, policies concerning the reporting of any crimes which occurred on the campus (and other specified locations), other security and safety-related policies, as well as the crime statistics for the most recent 3-year period may be found in the Campus Safety and Security Guide and Annual Fire Safety Report. The Gonzaga-In-Florence Safety & Security Guide is also available.
A copy of the report can be found online at www.Gonzaga.edu/Clery . A paper copy of the Campus Safety & Security Guide and Annual Fire Safety Report or the Gonzaga-In-Florence Safety & Security Guide may be obtained by contacting the Student Development Office on main campus, College Hall 120. The Florence Guide may also be obtained on the Florence campus in room 105.

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