Program Assistant - Football

Job Title

Program Assistant - Football

Agency

Texas A&M University

Department

Athletic Director

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values .

Who we are

Texas A&M Athletics department is committed to building champions through academic achievement, athletic excellence, and national recognition of student-athletes, teams, and programs. We are a proud member of the Southeastern Conference, with more than 650 Texas A&M student-athletes competing at the NCAA Division 1-A level in 20 varsity sports .

What we want

The Program Assistant is responsible for essential duties that are imperative to the Football operations division of the Football program. This position will plan, organize and direct activities that are necessary for the administration of the program. In addition, the position is responsible for providing customer service support to all visitors to the Bright Football Complex and monitoring visitor access to the building via camera surveillance The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability as stated above. If this job description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What you need to know

Cover Letter/Resume’: A cover letter and resume’ are strongly recommended. You may upload these documents on the application under CV/Resume.

Salary: Compensation will be commensurate to selected hire’s experience.

COVID-19 information:  Texas A&M University monitors local, state and federally mandated health guidelines to keep students, employees, prospective employees, and visitors as safe as possible. For the latest information regarding Texas A&M’s COVID-19 response, please visit the University’s COVID-19 website . For COVID-19 employment-related information, please visit the Division of Human Resources and Organizational Effectiveness’ COVID-19 website .

Required Education:

• Bachelor's degree or any equivalent combination of education and experience.

Required Knowledge, Skills, and Abilities:

• Working knowledge of word processing, spreadsheet and/or date entry applications.
• Ability to multi-task and work cooperatively with others.

Other Requirements or Other Factors

• Ability to use discretion with visitors to determine the validity of their needs within the Bright Complex..
• Nights, weekends, and holidays as required to complete assigned duty.

Preferred Education and Experience:

• Bachelor’s degree
• Five years in customer service experience.
• Some security or access limiting experience.

Preferred Knowledge, Skills, and Abilities:

• Knowledge of EZ Lobby tracking system.
• Knowledge of control view video surveillance system.

Responsibilities:

Security - Oversees security operations at BFC for Football Operations Program, to include:

• Monitors video cameras located in and around the Bright Football Complex (BFC) Monitor access of visitors.
• Maintains security of the BFC; deters unauthorized persons form entering prohibited areas; closes and locks doors and reports emergency conditions.
• Operates EZ Lobby tracking system to monitor visitors in the BFC.
• Discretely contacts Football Coaching Staff (24), Equipment Staff (4), Athletic Training Staff(15), Coaches Video (3), Academic Staff (25) to notify them of visitors and the reason for their visit.

Customer Service:

• Receives and directs visitors; answers routine questions by general public. Uses discretion to determine validity of their need for additional access within the building.
• Oversee High School Coaches Ticket Request Procedures (setup & website management, software management, granting process, ticketing communication)
• NFL Personnel point of contact for all practices and scrimmages.
• On-campus transportation parking liaison (student athlete parking requests, ticket/fine issues, purchasing/distribution of daily guest parking passes)

Football Program Support - Performs essential duties related to the success of the overall TAMU football program operations, including:

• Special Events: Plan, manage and actualize logistics for Football Family Tailgate, Big Event, Dinner with the Corps, Fan Day and Aggie Ring Day. Oversee Hagner Auditorium scheduling calendar. Assist football staff with all aspects of event planning and execution, as it relates to customer service, as required.
• Football Student-Athlete Liaison: Procurement of Compliance Requirements:  Initiate Bid Process & Manage Scheduling & Communication around Football Team's Custom Suits, Transportation Parking Liaison, and Player Guest Tickets
• Building Maintenance: Assists building proctor of the Bright Football Complex with scheduling maintenance work to be done in the building.

Compliance:

• Maintains continual and thorough familiarity with all applicable NCAA, Conference and University rules and regulations. Establishes and ensures communication and enforcement of rules and regulations for all staff members and student workers supervised and performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

In accordance with the federal contractor vaccination mandate , specific facilities at The Texas A&M System may be considered a covered contractor workplace with covered contractor employees. Therefore, successful applicants for this position may be subject to the federal mandate to be fully vaccinated against COVID-19 as a condition of employment unless an approved medical or religious accommodation is in place.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.