Professional Skills Program Manager - Roxbury Community College

Details

Posted: 30-Jul-24

Location: Boston, Massachusetts

Salary: Open

Categories:

Staff/Administrative

Internal Number: 179316

Location: Boston, MA Category: Full Time Staff Posted On: Mon Jul 29 2024 Job Description:

Position Title: Professional Skills Program Manager

Unit: Non-Unit Professional (NUP) 

Reports To: Assistant Director Workforce Development 

Date: September 2024

The Professional Skills Program Manager is responsible for managing assigned training programs. The Program Manager will ensure compliance with program certification requirements and implement strategies to improve and expand the Center's certification programs, including hybrid and contextualized programs and promote these to prospective students. The Program Manager will also help with continuous improvement strategies to ensure services are efficient, effective, high quality, and student-centered. The Program Manager will help advance the Center's partnership efforts by representing CWD at employer, community, K-12, and other events.

Duties & Responsibilities:

Recruitment, Assessment, and Student Success

• Serve as the initial point of contact for students
• Support students in a way that is asset-based and stresses equity
• Develop and executes a recruitment plan to achieve enrollment goals
• Review and approve applications, ensuring enrolled students meet qualifications and submit required documents
• Develop and maintain relationships with employers, Community-Based Organizations (CBOs), and other external organizations to identity, create and maintain partner sites for student externships. 
• Participate in Open Registration activities
• Conduct presentations at businesses, K-12, nonprofits and others to promote programs and recruit students
• Collaborate with the Marketing Department to develop and update recruitment materials
• Update program flyers and website

Operations

• Manage day-to-day operations of training programs
• Create and input program schedules into CWD registration system on a scheduled basis
• Collect and analyze data to evaluate student and program outcomes
• Interview and recommend instructors for hire
• Successfully onboard new instructors
• Evaluate instructors on a scheduled basis
• Ensure instructors track student attendance and submit grades on time
• Monitor student attendance and provide referrals to support services as appropriate
• Ensure program compliance with third-party certification requirements
• Maintain an inventory of supplies and order supplies as needed
• Conduct walk-throughs of classrooms to ensure they are well-stocked, clean, and safe
• Maintain updated course descriptions, course outlines, and syllabi
• Prepare monthly and annual reports
• Attend campus meetings and serves on committees, as required
• Keep accurate records following College policies
• Other duties as assigned

 

Job Requirements:

• Bachelor's Degree Required
• Maintains appropriate knowledge, experience, and skills in program areas.
• Demonstrated ability to manage multiple programs
• Passionate about program areas
• Maintains a positive, proactive, and creative approach to address challenges
• Three-five years of similar experience successfully implementing workforce development programs, including grant-funded programs
• Strong interpersonal skills
• Excellent written and verbal
• Excellent organizational skills
• Experience with data analysis
• Ability to multitask and prioritize work
• Proficient in Microsoft Word, Excel, and Outlook

Preferred Qualifications:

• Master's Degree Preferred
• Experience working with students from diverse social, cultural, and economic backgrounds who possess wide ranges of academic abilities and interests.
• Prior experience in an urban community college setting or with diverse populations.
• Experience with online and hybrid courses.
• Bilingual (Preference for Spanish, French, Haitian Creole, Cape Verdean-Creole, or Portuguese)
• Valid Driver's License

 

 

Additional Information:

Compensation (Salary Range): $70,000.00-$75,000.00 (Commensurate with experience and qualifications) 

Employees of Roxbury Community College are considered employees of the Commonwealth of Massachusetts and receive benefits that include: 

• High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) 
• Reasonable Dental and Vision Plans 
• Flexible Medical Spending Account and Dependent Care Assistance Account  
• Low cost basic and optional life insurance  
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time  
• Tuition Benefit for employees and dependents at state colleges and universities  
• Short-Term Disability and Extended Illness program participation options  
• Professional Development and Continuing Education opportunities 
• Qualified Employer for Public Service Student Loan Forgiveness Program 
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers 
• Access to the Commonwealth's Mass4You, employee assistance program 
• Free employee parking on the Roxbury Campus
• Public Transportation is available to the College via the MBTA Orange Line Roxbury Crossing Station & connecting bus stops, an eight-minute walk to the campus.  

Location: Roxbury campus

Unit Status: Non-Unit Professional

Hours: 37.5 hours per week.  The hours for this position may vary.

Expected Start Date: September 2024

The College does not sponsor applicants for work visas. 

Roxbury Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. 

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About Roxbury Community College
Roxbury Community College is an urban, public, 2-year College serving a diverse community including people of color, recent immigrants and nontraditional populations. The College mission is to facilitate student success in achieving educational goals through the delivery of high quality transfer and career programs. RCC strives to honor traditional commitments, and to be responsive to new challenges and insights through workforce training, ESOL and community education.
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