Principal Trainer - Epic ASAP/Stork (flex - hybrid)

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  JOB DUTIES
  

Principal trainers are integral members of the project team participating in workflow design, engagement and educational activities. They are responsible for developing training programs and maintaining the course curricula & training materials for their application. In addition, the Principal Trainer is responsible for building, testing, troubleshooting and maintaining the training environment, managing updates to policy and procedure documentation related to training, conducting training for staff, and coordinating training for software upgrades and updates. The Principal Trainer works with business owners, vendors, and ISS team members to evaluate and recommend training solutions to complex problems and requests. Principal Trainers duties include, but are not limited to: * developing and executing training programs * workflow design, engagement and educational activities * developing training programs and maintaining the course curricula & training materials for their application * building, testing, troubleshooting and maintaining the training environment, managing updates to policy and procedure documentation related to training, conducting training for staff, and coordinating training for software upgrades and updates * working with business owners, vendors, and ISS team members to evaluate and recommend training solutions to complex problems and requests This is a flex-hybrid role which will require you to be onsite as required by operational need. Please note that there are no reimbursements for travel to “home office” location. Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination. Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $95,900-$222,100 annually. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately $120,000 annually.

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  JOB QUALIFICATIONS
  

* Experience in adult education, instructional design and eLearning development. Proficiency with a variety of learning development tools * Experience in designing and delivering training programs * 3+ years of professional development/training experience * Masters Degree or Bachelors Degree with equivalent work experience * Must have or acquire admin certifications required to support the applications. If Principal Trainer does not yet hold needed certifications, they will be required to travel to Wisconsin and attend Epic Certification training sessions or complete Proficiency training as required by their Director. Principal Trainer required to achieve admin certification (or proficiency) within three months of the last class and three exam attempts. * Principal Trainer is required to achieve curriculum and environment certifications in their primary application within six months of their hire date and three exam attempts. * Ability to collaborate with SMEs and learners through the entire instructional design process. Works with all levels of the organization from front-line staff to senior management * Demonstrated ability to be self-directed with excellent organizational, writing, interpersonal, and presentation skills. * Extensive knowledge of adult learning theory, instructional systems design, and other training methodology/concepts * Strong written and verbal communications skills, with the ability to convey technical information to all levels of application users in a specific, clear, and concise manner. * Effective leadership skills and strong customer service orientation. * Experience managing, coaching, or mentoring trainers * Experience working with communications team to publish training schedules and communicate with stakeholders * Extensive knowledge of UCLA policies, culture, procedures & business operations (desired, not required) * Must be detail oriented and have a knack for probing for information, in order to fully understand the underlying needs that influence how a training environment should be configured/ organized. * Ability to manage and prioritize multiple and competing tasks, appropriately delegate and track work, and hold individuals accountable for work tasks. * Ability to work effectively as a team player and work with people of all backgrounds, at all levels. * Ability to work independently and meet deadlines without reminders. * Strong interpersonal skills, with the ability to coach and support Credentialed Trainers as well as peers. * Ability to remain calm in difficult and stressful situations. Must be able to recognize problems, evaluate, and refer to the appropriate channels for action. * RN preferred.