Practice Supervisor

Neurology - Pediatric Brain Center

Full Time

78685BR

Job Summary

The Practice Manager will be responsible for clinical, operational, fiscal, human resource and quality outcomes for the Pediatric Brain Center and have primary responsibility for the supervision of administrative staff. The Practice Manager must have the ability to perform and prioritize multiple tasks and work well with staff, patients and providers. Working closely with the Medical Director, Administrative Director, and Nurse Manager of the Pediatric Brain Center, the Practice Manager will develop standards of care to ensure high-quality, cost-effective delivery of care and spearhead innovative projects for program improvements. 

The Practice Manager works with staff on a clearly defined and communicated vision and engages individuals and groups to achieve that vision. The Practice Manager identifies and develops organizational talent and embraces continuous learning of self and others.

The Practice Manager collaborates with the Medical Director, Administrative Director, Nurse Manager and Clinic Supervisor to advance quality strategies, ensure a positive professional work environment, facilitate timeliness of services, and enhance patient, provider and staff satisfaction. The Practice Manager oversees all aspects of the provision of administrative services including the maintenance of safety and technical/clinical performance, quality, standards of care, practice guidelines, service delivery and patient and customer satisfaction. This position is responsible for financial accountability and working collaboratively with the Director and Finance Manager to monitor the operating budget. 

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Specialists in the Pediatric Brain Center are leaders in the diagnosis and treatment of a wide range of pediatric disorders from cerebrovascular disease to headache to nerve injuries. Patients may undergo a comprehensive evaluation in the General Child Neurology Clinic before referred to a neurological expert who specializes in a specific condition.

Required Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 3 years of healthcare management experience that includes supervisory experience.
• Demonstrated skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with a clinic(s) / center(s). Strong knowledge of practice operations.
• Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
• Strong interpersonal skills for effective collaborations and problem solving with all levels of management and staff, consultants and outside agencies.
• Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex information in a clear and concise manner.
• Strong knowledge of business software and specialized applications and data management systems used in clinic / center patient care.
• Demonstrated management or leadership skills.

Preferred Qualifications

• Experience with ambulatory practices
• Previous experience in medical office registration, scheduling, and/or billing.
• Previous EPIC experience

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

004171 AMBUL CARE ADMSTN SUPV 2

Job Category

Administrative Support, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Additional Shift Details

Monday - Friday