Practice Innovation Coordinator

University of Colorado | CU Anschutz Medical Campus

School of Medicine | Department of Family Medicine

Official Title: Research Services Senior Professional

Working Title: Practice Innovation Coordinator

Position #00790530 – Requisition #23350

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• Anschutz Campus – Exemptions are allowed for medical or religious reasons.
• Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.
• Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Department of Family Medicine has an opening for a full-time University Staff (unclassified) Practice Innovation Coordinator position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Jobs in this career family provide general research and/or business operations of the organization or a combination of operational responsibilities covering multiple career families. Functions may include institutional research, statistical analysis, policy development and review, strategic planning and broad unit business operations such as parking and transportation services, risk management, childcare services, real estate and property management, retail services or job responsibilities that combine fiscal, human resources and operational management responsibilities.

Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.  Work is performed fully independently.

Position Emphasis

The mission of the Department of Family Medicine is to help people be healthier. The research-specific mission is to improve community health and well-being through high-quality research in patient-centered family medicine using holistic and integrative models of health. The mission of the Practice Innovation Program at the University of Colorado School of Medicine (PIP@CU) is to foster innovation in health and healthcare. We aim to be a leading source of innovative tools, support, education, evaluation, and research designed to improve healthcare practices, systems, and communities of health. This position will work across projects to support administrative operations and implementation for the program, including day-to-day operations and successful execution of outcomes and deliverables for specific research, public policy, and implementation projects.

Position Duties

• Develops and implements materials for communications with partners and participating practices, including generating and updating website content, developing newsletters and presentations, and managing email listservs.
• Communicates and builds connections with external partners, including agencies of the State of Colorado, practice transformation organizations (PTOs), various other community organizations, primary care practices, external funders, and other academic departments and institutions.
• Works with project teams to set agendas, develop processes, manage needed follow-up activities, and ensure consistent support necessary to sustain the successful implementation of Practice Innovation Projects.
•  Participates in monthly quality assurance review process regarding external partner performance and deliverables and communicates results to external partners.
• Supports the logistics for Collaborative Learning Sessions for PTOs, practices and other partners, as well as PTO meetings and other virtual and in-person convenings of external partners.
• Participates in the preparation, quality review, and dissemination of project reports.
• Tracks and monitors monthly and periodic programmatic deliverables from PTOs across PIP initiatives.
• Shares weekly staffing responsibilities for the Practice Innovation Program’s ‘help desk’.
• Delegates administrative tasks for PIP@CU faculty to support staff (DFMAdmin) and ensures completion of related tasks.
• As necessary, handles complex administrative tasks or inquiries escalated by support staff, or provides direction to support staff for resolving issues.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Salary and Benefits:

The hiring range for this position has been established at $51,564 to $65,000.  

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Minimum Qualifications

Education: A bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution. Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Experience: The position requires a minimum of two years of professional level experience supporting research projects and/or providing executive-level support to multiple parties, preferably in a healthcare or higher education setting. 

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Experience working across multiple projects and teams, well-organized with strong time management skills to balance long term projects with short timeline deliverables.  Comfortable asking for guidance when there are competing demands.
• Experience in developing communication materials for external audiences
• Master’s level degree in public health, healthcare administration, business administration or other related field from an accredited institution.
• Experience with online survey tools such as Qualtrics, Redcap, or Survey Monkey
• Experience with a website platform such as Wordpress, Sitefinity, or Squarespace

Competencies

• Strong interest in learning the fundamentals of practice transformation, practice facilitation, quality improvement and project management as related to these areas.
• Attention to detail.
• Excellent interpersonal skills; ability to communicate clearly and diplomatically with all collaborating partners.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Excellent writing skills with demonstrated ability to tailor content and format of communications to engage different audiences.
• Ability to meet and adhere to deadlines.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Self-directed and able to independently solve problems and assist others with making decisions.
• Must be proficient in Microsoft Office applications, including Excel, Word, and Outlook.