Police Deputy Chief, Patrol Services Bureau

Updated: 2 months ago
Location: Chicago, ILLINOIS
Job Type: FullTime

Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.

81709 Avp Safety And Security

About the Unit
The University of Chicago campus is part of Chicago's Hyde Park neighborhood, which contains a significant amount of off-campus housing for undergraduate and graduate students. More than a third of the University's staff resides in areas surrounding the campus, and more than 50% of the University's faculty live in the Hyde Park area. The Department of Safety and Security includes the University of Chicago Police Department (UCPD), Management Operations, Transportation & Parking Services, University of Chicago Medicine Public Safety and Security Systems. The Department is a unit of the Office of Finance & Administration and aims to provide stronger safety and transportation services to members of the University community. By long tradition, the University Police assists the Chicago Police Department in policing Hyde Park and surrounding neighborhoods. The University of Chicago Police Department has approximately 100 sworn personnel. The University Police patrol an area encompassing 6.5 square miles and a population of approximately 65,000 people, many of whom may not be affiliated with the University.

Job Family
Police & Security

Responsible for campus police and patrol units, and organizes security programs and safety education. Manages electronic safety systems, including 24 hour emergency response systems throughout the campus.

Career Track and Job Level
Police & Security

Plans, develops and oversees a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations. Manages campus police and patrol units, directs campus vehicle traffic and parking, and organizes security programs and training as needed. Monitors CCTV system, alarm panels, and visual controlled access entrances in the communications command center and responds to calls for assistance and/or service from patients, visitors, and staff.

M3: Provides leadership to managers and professional staff. Is accountable for the performance and results of multiple related teams. Develops departmental plans, including business, operational and/or organizational priorities. Decisions are guided by resource availability and functional objectives.

Role Impact
People Manager

The job manages multiple teams of managers and professional staff responsible for campus police and patrol units. Manages campus vehicle traffic and parking. Monitors and maintains security programs and training, as needed. Manages a variety of campus security programs, including crime prevention, police personnel training, and criminal investigations.

1) Manages managers and professional staff of the police department. Establishes performance goals, allocates resources and assesses policies for direct subordinates., 2) Maintains an operation responsible for preventing and investigating crime, conducting crime analyses, enforcing the law, resolving conflict within the campus environment, and employing security services and programs., 3) Develops and manages plans for and the response to campus emergencies, threats, events, and demonstrations., 4) Ensures that policies and procedures are implemented consistently throughout the department, including accurate reporting in compliance with local, state, and federal regulations and higher education guidelines., 5) Performs other related work as needed.

Unit-specific Responsibilities

1) Job Summary: Performs direct oversight of the Police Patrol Services Bureau which includes four Public Service Areas (PSA’s) within Patrol Services. Implement Community Oriented Policing & Problem Solving (COPPS) philosophy to prevent and investigate crime, enforce the law, and resolve conflict in the University of Chicago. The Patrol Services Bureau is a 24-hour operation campus and designated boundaries within the surrounding community.
2) Performs effectively in any of the Police Deputy Chief roles including but not limited to the Support Services Bureau and the Special Services Bureau. The Police Deputy Chief is a member of the UC Police Department Command Staff and reports directly to the Chief of Police Services.  

3) Provides direct management of the Patrol Services Bureau utilizing the COPPS philosophy, law enforcement best practices, effective crime prevention, suppression and investigative methods. Oversight includes activities within the UCPD jurisdiction including campus properties, non-campus properties and the University of Chicago Medicine facilities.

4) Establishes goals, objectives, and initiatives and provides assessment data to other members of the Command Staff based on an established measurement system.

5) Directly oversees and conducts performance evaluations for the PSA Patrol Services Commanders, and other direct reports as assigned. Directs and approves performance evaluations for others in the Bureau. Meets regularly with Commanders and other team leaders to promote team building, resolve issues, and exchange ideas for improvement.  Sets goals and follows through with team leaders to ensure direction is appropriate to achieve desired results.

6) Fulfills a critical role in planning for, responding to and managing emergencies, threats, events, and other situations which compromise peace and order within the UCPD jurisdiction. 

7) Establishes an on-call system within the Field Services Bureau command staff and serves as the next level point of contact on a 24/7 basis. 

8) Assists in formulating and implementing policies and procedures in compliance with The Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.

9) Conducts and oversees audits and inspections of internal operational processes within the designated units to ensure policies and procedures are applied consistently and assure compliance with regulatory entities such as CALEA, Illinois Law Enforcement Training and Standards (ILETS), and both the Illinois and United States Department of Education. Directs and initiates performance improvement plans and corrective action as needed.

10) Assists in the investigation of personnel complaints and internal affairs investigations as requested. 

11) Analyzes crime statistics and trends through review of incident reports, statistical data and CompStat reports. Implements prevention and suppression strategies to eliminate or minimize the opportunity for crime trends to continue.

12) Reviews activity reports of subordinate staff to ensure adequate supervision, activity and to determine resource allocation and deployment. 

13) Functions as a key member of the Command Staff and assists in making critical management decisions.  Disseminates information regarding significant police related events or activities to Command Staff; prepares and reviews periodic activity reports for management.  Willingly participates and provides input during periodic management meetings to keep top management informed of problems and concerns.

14) Maintains positive liaison with all other University of Chicago departments, administrators, student groups, external community stakeholders and other law enforcement agencies.

15) Position requires daily contact with members of the University and UC Medicine community to include students, parents, staff, faculty, physicians and visitors. 

16) Serves as formal and informal liaison to local, state, and federal law enforcement agencies to exchange information, provide assistance, or request assistance as necessary. 

17) Relays significant police related events or activities to UCPD management and other campus stakeholders as directed. 

18) Openly supports the mission and vision of the University of Chicago Police Department.

Unit-preferred Competencies

1) Demonstrated skill in dealing with bureaucratic protocol at all levels of the Department of Safety & Security and university organizations.

2) Commitment to serving the interest of the University community and the strategic goals of the Department of Safety & Security.

3) Understanding and commitment to the Community Oriented Policing & Problem Solving (COPPS) philosophy.

4) Ability to absorb and interpret information given while maintaining perspective on the goals of the department.

5) Ability to maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external.

6) Ability to lead by example.

7) Ability to remain calm and objective throughout stressful and unpleasant situations.

8) Willingness and ability to make timely, sound decisions and accept concomitant responsibility.

9) Ability to communicate effectively and consistently with others using tact when necessary.

10) Ability to develop the skills of staff and prepare personnel for increased responsibilities.

11) Knowledge of importance/priority in determining what should be communicated to supervisors.

12) Knowledge of organizational staffing and human resources.

13) Knowledge of basic financial management methods, techniques and procedures.

14) Ability to negotiate compromises between others.

15) Ability to evaluate job performance of employees through observation and/or review of work product.

16) Knowledge of EEO/Affirmative Action guidelines for recruitment, selection and promotion.

17) Knowledge of disciplinary and grievance procedures of the university.

18) Must fully understand the mission, values, objectives and goals of the department and be able to incorporate them in the daily operations of the department.

19) Ability to effectively deal with a variety of unpleasant circumstances and unusual human conduct associated with and/or arising from emergency situations including, but not limited to, physical trauma, mental and/or physical stress, panic, etc.

20) Ability to establish and maintain effective working relationships with public and enforcement officials, general public, and members of the University community.

21) Ability to work with people of various ages and backgrounds and with diverse constituencies, including students, parents, faculty, and staff in the University and the Medical Center.

22) Ability and willingness to evaluate job performance of employees through behavioral observation, reviews or work productivity measures.

23) Ability and skill to build consensus and credibility across the campus.

24) Ability to resolve conflicts and manage sensitive emergency situations appropriately.

25) Demonstrated self-restraint in challenging and/or difficult situations.

26) Ability to be on call and available to work nights/weekends/holidays as necessary.

27) Ability to work in inclement weather or weather extremes.

28) Ability to demonstrate that he/she is of good moral character.

29) Ability to demonstrate that he/she has a good driving record.

30) Ability to mentally and physically react effectively, quickly, calmly, and rationally during times of conflicts and emergencies.

31) Ability to use desktop computer (IBM compatible), pager, two-way radio, firearms, handcuffs and other law enforcement equipment, Breathalyzer machine, radar equipment, fingerprint equipment, camera, copy machine, and telephone.

32) Ability to write policy and procedures for department use.

33) Ability to initiate, implement and follow through on projects, programs or assignments with completed staff work.

34) Ability to incorporate new information after one has arrived at a conclusion in a problem analysis process.  

Education, Experience, and Certifications
Minimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Driver's License - Multiple States, Law Enforcement Training and Standards Board Certification - State of Illinois

Preferred Qualifications


1) Bachelor's degree
2) Master's degree


1) Illinois Law Enforcement Training and Standards Board certification, including, if applicable, successfully completing Basic Recruit Training in a state certified academy within the first six months of employment required
2) Valid driver's license that grants reciprocity in the State of Illinois or be eligible to obtain one and do so within 60 days of appointment required
3) Successful completion, annually, of a department authorized and approved in-service training course consisting of a minimum of twenty (20) hours of instruction required and may be required to obtain specialized training or advanced education, i.e., FBI National Academy or the Northwestern University School of Police Staff & Command required


1) Seven or more years of increasingly responsible management experience as a supervisor, or ranking member of a law enforcement agency.
2) Prior supervisory experience working in a campus law enforcement agency. Successful experience in management, budgeting, planning, supervision, and training required.
3) Campus law enforcement experience.  

Required Documents

1) Resume

2) Cover Letter

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

FLSA Status

Pay Frequency

Pay Grade
Depends on Qualifications

Scheduled Weekly Hours

Benefits Eligible

Drug Test Required

Health Screen Required

Motor Vehicle Record Inquiry Required

Posting Date

Remove from Posting On or Before

Posting Statement

The University of Chicago is an Affirmative Action/ Equal Opportunity /Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form .

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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