Job Title
Police Communications OfficerAgency
Texas A&M University - Corpus ChristiDepartment
University Police - PatrolProposed Minimum Salary
Job Location
Job Type
Job Description
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.
From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.
Learn more information here !
DESCRIPTION
This position is responsible for answering and directing all incoming calls to the University Police Department. Dispatches police officers and other employees of the UPD to calls for assistance. Monitor’s cameras and alarms, maintains a daily activity log.
RESPONSIBILITIES
Answer, evaluate, and process incoming emergency and non-emergency calls from the public. Communicate with callers to obtain information to determine the urgency of the call.
Dispatch police officers and other University Police Department (UPD) personnel to emergencies and calls for assistance.
Operate a two-way radio communication system to relay information to UPD personnel.
Maintain status and location of officers in the field. Enter information into Computer Aided Dispatch (CAD) system.
Monitor cameras and alarms.
Activate the university emergency notification system.
Retrieve information for officers utilizing Law Enforcement Telecommunications System (TLETS/NLETS).
Assist other division within the University Police Department as needed.
Perform other duties as assigned.
QUALIFICATIONS
Police Communications Officer in Training
High school diploma or GED.
Two (2) years’ experience.
Additional education may be considered as a substitution for the minimum experience requirement.
Police Communications Officer I
High school diploma or GED.
Six (6) months experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.
Additional education may be considered as a substitution for the minimum experience requirement.
Police Communications Officer II
High school diploma or GED.
One and half years’ (18 months) experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.
Additional education may be considered as a substitution for the minimum experience requirement.
Police Communications Officer III
High school diploma or GED.
Three (3) years’ experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.
Additional education may be considered as a substitution for the minimum experience requirement.
Police Communications Officer IV
High school diploma or GED.
Four (4) years’ experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.
Additional education may be considered as a substitution for the minimum experience requirement.
ADDITIONAL QUALIFICATIONS
Basic skills in computers.
Must be able to obtain and maintain Texas Law Enforcement Telecommunications System (TLETS) and the National Law Enforcement Telecommunications System (NLETS) certification within six months of employment.
Able to work shift work.
PREFERRRED QUALIFICATIONS
Experience dispatching for law enforcement, fire, or EMS agency.
PCO I – Basic Certification
PCO II – Intermediate Certification
PCO III – Advanced Certification
PCO IV – Masters Certification
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.