Patient Transport Supervisor (TEMP)

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Work at Michigan?

Being part of something greater, of serving a larger mission of discover and care - that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

Responsibilities*

• Responsible for Patient Transportation and Lift Team staff that are present on shift/area
• Train new and existing staff in the proper processes and procedures for safe patient transporting
• Manager staffing levels and maintain labor hours for each day to control expenses
• Ensure employees are compliant with yearly mandatory training
• Respond and resolve customer issues
• Preform daily rounding and staff observations to support productivity
• Monitor timeliness of patient transports and identify staff who may need additional guidance or support to reach goal of 30 mins per transport
• Complete staff evaluations
• Accurately manager payroll and leave of absences to identify when staff hiring is needed
• Conduct interviews for potential new regular or temporary staff
• Develop and recommend department operating budget and ensure the department operates within budget
• Ensure compliance with all regulatory agencies
• Conduct daily staff meetings/huddles

Required Qualifications*

• Three or more years of direct supervisory experience of one or multiple supply/service processes
• Capacity to develop knowledge of logistics principles and practices inclusive of business techniques and the technical aspects of the area of responsibly
• Demonstrated capability of the following interpersonal skills: team building, team work coaching, conflict resolution, communication
• Proven project planning, goal setting, and change management skills
• Reasonable knowledge of computer systems (i.e. MS Word, MS Excel, M-Pathways: Timekeeping)

Desired Qualifications*

• Associates Degree, or higher, or 3 or more progressive years of supervisory skills
• Considerable knowledge of University of Michigan and Michigan Medicine policies, procedures, and regulations
• Business experience in an administrative capacity

Work Schedule

Standard hours: 40

Work days: Monday - Friday

Hours of work: 3:00pm - 11:30pm

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.