Minimum Acceptable Qualifications Required:
1. any combination of (1) progressively responsible experience in patient services work (such as admissions, billing, collection, and/or interviewing) in a hospital and (2) college credit for coursework in business, finance, public administration, or social science which totals three years; with a minimum of two years of experience. College credit must be evaluated on the basis of one semester hour being equivalent to 1.5 months of experience.
Preferred Qualifications:
- Bachelor’s degree or higher.
- Experience with clinical, spreadsheet, and database software.
- Knowledge of communities in the UIH and MSHC catchment area; knowledge of community resources and of MSHC and UIH processes, structure, and function; knowledge of payor practices and requirements.
- Demonstrated organizational skill, excellent oral and written communication skills, including interpersonal skills and customer relation skills for assisting patients, families, and healthcare team in person and by phone.
- Spanish language skills desirable but not required.
- Demonstrated ability to be proactive, work effectively with a team environment, and responsible for completing work accurately and on-time.
Qualified applicants will be required to successfully pass the civil service exam for this classification. Exams will be administered at the UIC campus.
To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.
Fully complete all sections of the online application including adding your full work history with specific duties and responsibilities for each position held.
Please upload all valid certifications and transcripts within the document section of your online application. Documentation of high school completion (official transcripts, copy of diploma or GED certificate) is required in order to be eligible for this position within the University of Illinois Hospital and Health Sciences System.
When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.
If a degree or college coursework is required, you must provide official transcripts.
Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.
If your educational institution provides electronic transcripts, please have them sent to: [email protected]
If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:
University of Illinois at Chicago
Recruitment and Staffing
Human Resources Building Room 109
715 S. Wood Street M/C 862
Chicago IL 60612
Attn: CD7910 - Patient Services Specialist - JA
If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied.
For fullest consideration, the above mentioned requirements must be submitted no later than 08/16/2021.
We appreciate your interest in employment at the University of Illinois at Chicago.
The University of Illinois is an Affirmative Action/Equal Opportunity Employer.
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