Patient Service Rep - Primary Care & Digestive Diseases, West Hills

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Job Detailsnbowman 2021-09-02T15:09:27-07:00
19594

Patient Service Rep – Primary Care & Digestive Diseases, West Hills

Work Location
West Hills,CA

Job #19594

Work Hours
Monday – Friday, 8:00am to 5:00pm

Employment Type
career

Duration
Indefinite

Salary Range
$25.46 – $36.47 Hourly

Posted Date
October 18, 2021

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You can make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.

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  JOB DUTIES
  
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  JOB QUALIFICATIONS
  

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  JOB DUTIES
  

Responsibilities

In this role, you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:  

• acting as a liaison for the patients and physicians in the practice
• assisting patients in accessing service within the health system
• facilitating communication with referring physicians, referring patients to appropriate resources
• providing follow-up through telephone and EPIC/Care Connect

• 
  JOB QUALIFICATIONS
  

Qualifications

Required: 

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities. 
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. 

Preferred: 

• Knowledge of specific specialty practice and workflows. 
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.

EMPLOYMENT SCAM ALERT:

UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.

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