Posting Information
Posting Information
Department | ASOD Oral Maxillofacial Surg-434200 |
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Career Area | Administrative/Clerical Support |
Is this an internal only recruitment? | No |
Posting Open Date | 01/11/2023 |
Application Deadline | 01/23/2023 |
Position Type | Permanent Staff (SHRA) |
Position Title | Admin Support Associate - Journey |
Salary Grade Equivalent | GN04 |
Working Title | Patient Relations Representative |
Position Number | 00057733 |
Vacancy ID | P016718 |
Full-time/Part-time Permanent/Time-Limited | Full-Time Permanent |
If time-limited, estimated duration of appointment | |
Hours per week | 40 |
Work Schedule | Monday – Friday; 8:00 am – 5:00 pm |
Work Location | Chapel Hill, NC |
Position Location | North Carolina, US |
Hiring Range | $32,559 - $38,000 |
Pay Band Information | To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . |
Position Summary Information
Primary Purpose of Organizational Unit | The UNC Adams School of Dentistry Division of Craniofacial and Surgical Care provides a diverse approach to treatment for patients with craniofacial or oral and maxillofacial conditions, including those with multiple or complex oral health problems. The Oral and Maxillofacial Surgery discipline functions within the Adams School of Dentistry and UNC Hospitals and specializes in implant surgery, jaw tumors and disease, trauma surgery, cleft palates, facial cosmetic surgery and much more. |
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Position Summary | The Patient Relations Representative is primarily responsible for patient registration; maintaining clinic schedules (scheduling, canceling, modifying, and/or reconciling) in EPIC; communicating with faculty and clinical staff concerning appointments; answering phone calls; performing cashiering duties; verifying insurance eligibility. |
Minimum Education and Experience Requirements | High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. |
Required Qualifications, Competencies, and Experience | The successful candidate must demonstrate very strong interpersonal, communication (both oral and written), and organizational skills. The ability to multi-task, including scheduling appointments and answering multiple lines, while meeting with students, residents, and faculty is essential. |
Preferred Qualifications, Competencies, and Experience | Prior experience using EPIC (electronic medical record system). Proficiency in dental and medical terminology is essential. Must be proficient in Microsoft Office Suite, including Word, Excel and Outlook. |
Required Licenses/Certifications | |
Special Physical/Mental Requirements | |
Campus Security Authority Responsibilities | Not Applicable. |
Position/Schedule Requirements | |
Special Instructions | |
Quick Link | https://unc.peopleadmin.com/postings/248002 |
Contact Information
Office of Human Resources Contact Information | If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected] Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status. |
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Equal Opportunity Employer Statement | The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. |
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