Posting Details
Posting Details
Job Title | Patient Relations Assistant/UKHC |
---|---|
Requisition Number | RE45259 |
Working Title | PRA - GSH PAT |
Department Name | H6300:Perioperative Services |
Work Location | Lexington, KY |
Grade Level | 06 |
Salary Range | $16.20-24.82/hour |
Type of Position | Staff |
Position Time Status | Full-Time |
Required Education | HS |
Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
Required Related Experience | 3.5 yrs |
Required License/Registration/Certification | None |
Physical Requirements | The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures. |
Shift | Monday through Friday; 8:00am – 4:30pm |
Job Summary | The Preop Anesthesia Clinic is seeking a Patient Relations Assistant to be responsible for scheduling appointments in a high volume clinic area. Duties will include but not limited to: respectfully acknowledging and greeting patients, some patient registration, insurance verification and pre-certifications as needed. Additionally, this position will be responsible for coordinating arrival times with patients and scheduling appointments. Will establish coordination of benefits, collect insurance co-pays and fees for services not covered by insurance, schedule return appointments according to scheduling protocol and ensure timely and appropriate follow-up with patients on all appointment requests. Must be able to work in fast paced office and maintain medical confidentiality. |
Skills / Knowledge / Abilities | Customer service skills, time management, collaboration, attention to detail and organizational skills, MS Windows, Excel, Word, Outlook. |
Does this position have supervisory responsibilities? | No |
Preferred Education/Experience | 3.5 years of experience required. Outpatient clinic experience preferred. |
Deadline to Apply | 05/14/2024 |
University Community of Inclusion | The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
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