Patient Navigator

Job Summary:

The Patient Navigator will be working primarily on the Texas Healthy Women Program for outreach, recruitment, application assistance and referrals.

Major Responsibilities / Duties / Critical Tasks:

• Plans and delivers community outreach and in reach activities to educate the community about the importance of women health programs.
• Provides patient navigation services to facilitate access and assist with scheduling.
• Participates in the development of program timelines and documents progress towards meeting program milestones, metrics, and deliverables.
• Supports a cohesive team effort to accomplish approved goals, milestones, and metrics.
• Documents accurate and complete data on outreach and patient navigation services provided. 
• Maintains confidential records /sensitive patient information with discretion and adherence to HIPAA rules.
• Promotes the UT Tyler HSC mission, vision, and values by action.
• Responsible for other duties as assigned.

Accompanying Knowledge, Skills, Abilities and Competencies:

• Ability to work well within a team structure.
• Excellent oral and written communication skills.
• Efficient knowledge in Microsoft Office Products.
• Inclusiveness and collegiality by always demonstrating respect and professionalism to others.
• Service oriented customer service skills to patients, caregivers, and stakeholders in a reliable, responsive, and courteous manner.
• Knowledge of community resources and experience working with a variety of organizations is preferred.
• Knowledge of Spanish (Bilingual) is preferred.

Required Education / Experience:

Minimum Education:
High School Diploma or GED.

Minimum Experience:

Three (3) years of relevant experience in customer service, patient navigation, or other community-oriented programs in diverse settings. Basic computer skills required.

Preferred Experience: Experience working with diverse stakeholder groups and communities.
May accept a combination of required education and experience.