Patient Navigator

Current Employees:

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The University of Miami is currently seeking a Patient Navigator to work at Sylvester Cancer Center (SCCC) in Miami. The incumbent facilitates patients’ ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

CORE JOB FUCNTIONS

• Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.

• Ensures patients have access to insurance and social service programs for which they are eligible.

• Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.

• Identifies and resolves real or perceived barriers to care. Educates and counsels patients on issues related to their health and life situations.

• Maintains current knowledge of community health, welfare resources, and any other programs available to patients.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

DEPARTMENT ADDENDUM

Department Specific Functions

• Coordinates and schedules care for specific cancer programs (radioactive iodine, cancer supportive services, & survivorship program).

• Cross covers for the lymphedema program patient navigator and other staff when needed.

• Assist with incoming referrals and schedules care with physicians and other allied staff input on the cancer patient’s care.

• Assures all appropriate and standard exams/tests have been scheduled and completed prior to treatment. Reminds providers of test results for review.

• Collaborates with other departments (inpatient unit, radiology, nuclear medicine, infusion, and others) to coordinate care.

• Assures needed treatment is ordered on time and delivered for day of treatment. Collaborates with cancer supportive services for adjunct care when needed.

• Refers patients to advocacy groups and other patient support organizations. Updates data for the program.

• Troubleshoots insurance and financial concerns with the care team (CIV, utilization review, and CBO) Answers patients calls and communicates with providers questions/concerns that require a clinical response.

• Manages in-baskets and secure chats via EPIC.

• Escalates any barriers/difficulties with patient care to appropriate staff/leader.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                    

Education:

High School diploma or equivalent

Experience:

Minimum 3 years of relevant work experience

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.

End of Job Description

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H5