Patient Financial Services Coordinator

The University Eye Center (

) of the State University of New York College, an Article 28 Diagnostic and Treatment Center, is seeking a Patient Financial Services Coordinator. Reporting to the Manager of Patient Financial Services (

), the successful candidate must be detail oriented and be able to multitask in a fast pace environment. Must have understanding of Managed Care, Medicare, Medicaid and commercial insurance benefits verification process. 

Responsibilities /Job Functions:

• Performs a complete verification of health insurance coverage.

• Advise patients about their financial responsibilities and options.
• Responsible for payment collection at time of service. 

• Respond to patient’s inquiries regarding billing and self-pay arrangements.
• Serves as a liaison between PFS and clinical and operational staff.
• Knowledge of payment posting and adjustments.

• Perform all related job duties as assigned.

Requirements:

 • Ability to provide a high-level of customer service in a professional, service oriented and respectful manner. 

 • Strong attention to detail. 

 • Knowledge of how to interpret insurance verification responses from insurance plan portals is required.

 • A minimum of 3 years’ experience in a hospital or large medical practice preferred. 

 • Knowledge of Nextgen

system preferred.

 • A minimum of an Associate’s degree is preferred.

Schedule: 

Tuesday – Thursday 12:30pm-8:30pm

Friday – Saturday 9:00am-5:00pm

The

College of Optometry is an Equal Opportunity Employer/Veterans/Disabled

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected].