Patient Care Coordinator

University of North Carolina, United States

Updated: almost 2 years ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 23 May 2022

Posting Information
Posting Information


Department ASOD Pediatric Dentistry-435100
Career Area Health Professional (Physician/Nurse/Other)
Is this an internal only recruitment? No
Posting Open Date 05/02/2022
Application Deadline 05/23/2022
Position Type Permanent Staff (SHRA)
Position Title Dental Hygienist - Journey
Salary Grade Equivalent GN10
Working Title Patient Care Coordinator
Position Number 00031433
Vacancy ID P015066
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday – Friday; 8:00 am – 5:00 pm
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $50,370 - $61,560
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information


Primary Purpose of Organizational Unit
The UNC Adams School of Dentistry Division of Pediatric and Public Health provides oral health care for individuals from infancy through adolescence, and promotes the prevention of oral disease. The Pediatric Dentistry discipline is committed to the treatment of children, adolescents and special needs patients while balancing teaching, scholarship, patient care, research and professional service activities.
Position Summary
This is a unique opportunity to help train the next generation of dental professionals and make an impact on oral health in our state while caring for the people of North Carolina.
The Patient Care Coordinator will be responsible for managing all aspects of surgical coordination for patients referred for dental treatment under conscious sedation or general anesthesia. This position is directly responsible for reviewing and processing referrals from internal and external providers, transcribing referrals into EPIC, and communication with patient families to schedule pre-op and surgery appointments in preparation for surgery. This position also coordinates all team care with other UNC Hospital services including but not limited to, ENT, Pulmonary, and Plastic Surgery.
The Patient Care Coordinator serves as the liaison for specialty pediatric dentistry services at Adams School of Dentistry, UNC Hospital and Ambulatory Surgical Center. This position will be responsible for maintaining a full operating room schedule, maximizing the time slots allowable by UNC Hospital. This will serve to increase learning opportunities for residents and students. Specific duties include:
- coordination of care between pediatric dentistry and all pediatric specialties and sub-specialties
- contacting referred patients to obtain all demographic information to register them into all required systems.
- communicate with referring doctors to obtain all the required diagnostic information.
- communicating with families/guardians of pediatric patients to schedule pre-op and surgery appointments in preparation for surgery.
- review all surgery costs/fees with patient’s guardian and obtain prior approvals for insurance authorizations.
- disseminate OR surgery reports to referring doctor in a timely manner following surgery
Minimum Education and Experience Requirements
Licensed to practice as a Dental Hygienist in the State of North Carolina.
Required Qualifications, Competencies, and Experience
Must follow all regulatory requirements, as well as the policies and procedures of the School of Dentistry including, license maintenance and CPR certification. Ability to deal tactfully with the public and to exercise good judgment in appraising situations and making decisions.
Preferred Qualifications, Competencies, and Experience
Knowledge of EPIC/Wisdom patient record system. Experience in insurance pre-qualification process.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/228955

Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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