Patient Accounts & Collections Representative >>>

Tulane University      Office of Human Resources

Description for Job:   IRC29385
Patient Accounts & Collections Representative
TUMG Financial Services
Location:  Harahan, LA
Summary
Directs the overall policies, objectives, and initiatives of the business service activities; ensures that clinical revenue cycle is effective and properly utilized; provides general oversight for Hospital clinic and physician office functions that contribute to the billing, collection, and reporting of patient service revenue.
Required Knowledge, Skills, and Abilities
• Familiar with the principles and practices of patient accounting, insurance reimbursement, coding, governmental and other payer source billing, credit and collections, cashiering and admitting; knowledge of functions, capabilities and operation of computer-based registration, billing and patient accounts management systems;
• Ability to effectively communicate when in contact with insurance carriers, third party payer, and patients; knowledge of federal, state, and local government payers (e.g. Medicare, Medicaid) and other commercial health plan billing and collection policies and processes; knowledge of healthcare industry payer trends and statistics; 
• Ability to learn and understand hospital patient accounting policies and procedures and how the Accounts Receivable computer system works; must be able to maintain an accurate account of billing and A/R reconciliation activity on all assigned accounts; must be able to train others on customer service and collections procedures.
• Demonstrated patient accounting knowledge and skills; proficient with Excel spreadsheets and other Microsoft Office programs; exhibit excellent customer service and communication skills.
Required Education and/or Experience
• High School Diploma or general educational development (GED) equivalent
• Three (3) years relevant healthcare patient accounting and/or collections experience
Preferred Qualifications
• Relevant experience in healthcare billing and coding; work record that demonstrates in-depth knowledge of hospital and physician billing, coding, and reimbursement; knowledge of medical terminology; negotiating skills, and knowledge of healthcare industry financial statistical information.
• Experience in a University and/or Healthcare setting; knowledge of generally accepted Academic Medical Group or medical group management principles and theories.
Compensation Information
This position is classified as "non-exempt, hourly" and is assigned to pay grade 22. Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay . See our Candidate Resources to learn more about our hiring process and what to expect.
How to Apply
 
This position will close on the date it is filled
 
Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots.
 
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Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity, diversity, and inclusion in support of Tulane’s Strategy for Tomorrow .
 
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the Office of Human Resources & Institutional Equity by phone at 504-865-4748 or email [email protected] .
 
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