Patient Account Representative-Pediatrics

Position Description:
Performs a variety of duties related to processing patient accounts including but not limited to: third party follow-up, payment prepping, correspondence, records request, collections, research and appeals.  Also includes customer service duties and some clerical duties, including charge preparation, insurance verification, pre-authorizations, and data entry duties.

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Position Requirements:
Required: Position requires a high school diploma or equivalent. One (1) year medical third party billing and collection experience required.  College degree may substitute for experience.

Preferred: Three (3) years experience in medical third party billing preferred.  Experience preferred in an              academic medical setting.  CPT and ICD-10 coding preferred.

LICENSE, CERTIFICATION AND/OR REGISTRATION:

Required:

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills.  Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.