PATIENT ACCOUNT REPRESENTATIVE 1 (6-MONTHE FIXED DURATION APPOINTMENT)

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

Become part of our team , and join our mission to make life healthier for everyone in our community.

Our PATIENT FINANCIAL SERVICES department has an outstanding opportunity for a 6-month fixed duration PATIENT ACCOUNT REPRESENTATIVE 1 (Full-Time, Days).

This individual will: Print medical records and itemizations as required for claims submission; Print, distribute and mail claims; process returned mail; Post adjustments to patient accounts according to departmental procedures; Screen, scan and process incoming correspondence to ensure routing to appropriate work queues/units; Produce and print account summaries, itemizations, and other documents as required, in response to requests from  payers and others; Perform data entry; document activities accurately in all applicable systems, and in accordance with departmental policies and procedures. Other duties may include: Post and balance daily remittances to patient accounts; post allowances and adjustments accompanying cash remittances;

This position is responsible for processing select activities to the patient accounts receivable.

RESPONSIBILITIES:

• Screen, scan and process incoming correspondence to ensure routing to appropriate work queues/units;
• Print, distribute and mail claims; process returned mail;
• Print medical records and itemizations as required for claims submission;
• Produce and print account summaries, itemizations, and other documents as required, in response to requests from  attorneys and others;
• Perform data entry; document activities accurately in all applicable systems, and in accordance with departmental policies and procedures;
• Post adjustments to patient accounts according to departmental procedures;
• Post and balance daily remittances to patient accounts; post allowances and adjustments accompanying cash remittances;
• Maintain confidentiality of information, including protected health information (PHI);
• Participate in and attend meetings and training as required;
• May assist in orienting and training new staff;
• May occasionally speak to patients, clinical staff, or third-party payers; and
• Perform other duties as assigned.

DESIRED:
• Knowledge of UB, CMS 1500, ADA and other utilized billing forms and payer requirements.
• Knowledge of Epic Hospital Billing and/or Professional Billing, and registration systems.

REQUIREMENT:
High School graduation or equivalent AND one year of experience in patient accounting, customer service, or a related office environment
OR
Equivalent education/experience