Patient Access Representative

East Carolina University, United States

Updated: 22 days ago
Location: Greenville, SOUTH CAROLINA
Deadline: 15 May 2024

Position Details
Position Information


Job Title Patient Access Representative
Position Number 400501
Vacancy Open to All Candidates
Time-Limited No
Department Homepage https://internal-medicine.ecu.edu/infectious-diseases
Advertising Department IM-INFECTIOUS DISEASE
Division ECU Health/BSOM
Classification Title 10422 Admin Support Specialist
Competency Level 2 - Journey
Working Title Patient Access Representative
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $34,602 - $44,510
Anticipated Hiring Range $34,602 - $38,818
Salary Grade Equivalency GN07
Work Schedule M - F
Work Hours 8 - 5
Position Location (City) Greenville
Job Category Staff - Office/Clerical
Organizational Unit Overview
The Mission of the Division of Infectious Diseases at East Carolina University is to EDUCATE through outreach, innovation and excellence; SERVE the people of eastern North Carolina through the practice of knowledgeable, compassionate patient care; and conduct quality RESEARCH for the advancement of medical knowledge. The Division of Infectious Diseases and International Travel Health is dedicated to the treatment of people living with many different infections in eastern North Carolina. Our clinic is proud to provide a variety of services to our clients:
· Laboratory services
· Consultative care for a wide array of infectious diseases
· Ryan White ambulatory care and supportive services
· Support groups
· Access to research studies and clinical trials
Our physicians and physician extenders currently provide care for more than 1500 patients in our clinic in Greenville as well as for another 300 patients in clinics in surrounding counties, one of the largest HIV clinics in the southeast. Faculty members are currently collecting data to address the issue of the disproportionate infection rate of HIV in African-Americans. The division is involved in many clinical trials involving HIV therapies. These trials provide needed drugs to persons who may otherwise not be able to receive treatment.
Education is an integral component of our division. The division is involved with the education of medical students at The Brody School of Medicine as well as with residents at ECU Health Medical Center. Faculty members and staff within the division are providing education regarding HIV infection to high-risk groups in the community. Finally, the division has had an infectious diseases (ID) fellowship program since 2002. We have also recently created a combined fellowship training program in ID and Critical Care Medicine. We feel that the training of future infectious diseases clinicians is critical in our fight against the many infections that threaten our population today and in the years to come.
Job Duties
Responsible for patient registration, patient scheduling, cashiering, outpatient charge entry, telephone operations and requesting managed care authorizations. Must be knowledgeable of applicable modules with the Electronic Health Record (EHR).
CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT.
This position is subject to the Career Banding Salary Administration Plan. If candidates are not identified at the Journey level, management may consider candidates at a lower competency level. Pay will be commensurate with applicant’s competencies as well as budget, equity, and market considerations.
 
Minimum Education/Experience
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation
n/a
Preferred Experience, Skills, Training/Education
License or Certification required by the Department
n/a
Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date 05/08/2024
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 05/15/2024
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/71110
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA[email protected] .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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