Part-Time Student Shop Manager, IU Outdoor Adventures

IU OUTDOOR ADVENTURES (BA-IUOA-IUBLA)

The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.

IU Outdoor Adventures is proud to be a department within the Office of Student Life, committed to promoting learning and respect by integrating diversity, equity and inclusion in all programs, interactions, and partnerships. We commit to creating and maintaining an inclusive environment where all people are respected, valued, and affirmed so that they may know they matter and belong at Indiana University.   

The Indiana University Outdoor Adventures (IUOA) Shop Manager is designed to provide Gear Shop support in cooperation with the Skill Development Coordinator and Adventure Specialists to carry out the rental, retail, food, Bouldering Wall, and Gear Shop programming operations within IUOA. The IUOA program includes the following positions: Senior Assistant Director, Skill Development Coordinator, Academic Coordinator, Shop Manager, Administrative Specialist, Adventure Specialist, Trip Leader, and Volunteer. The Shop Manager reports to the Skill Development Coordinator.

Department-Specific Responsibilities

• Set a strong example and promote a positive work environment.
• Administer the training and development process for all Adventure Specialists
• Serve as the primary communicator between customers and staff
• Identify daily priorities and delegate tasks
• Manage equipment inventory including purchases and repairs
• Monitor equipment availability for private reservations and IUOA programs
• Assess and collect appropriate fees related to equipment rentals and sales
• Manage the purchase and production of meals/snacks for IUOA trips
• Assist in managing Bouldering Wall upkeep and operations
• Gear Shop-related event planning, preparation, and execution
• Plan and lead monthly staff meetings
• Track, process, and report quarterly data regarding financials and participatory trends
• Manage the details of Gear Shop operations including supervising Adventure Specialist staff, managing outdoor equipment inventory, returning messages to phone and electronic customers within 48 hours, managing pricing and payments through a comprehensive recreation management software, and creating/maintaining effective and efficient processes as they apply to Gear Shop operations.
• Serve as the primary communicator between IUOA administrators and Adventure Specialists as well as with customers (comprising the public, IU students, and IU faculty/staff).
• Oversee the purchase, upkeep, and movement of all equipment (rental and retail) which includes the delegation of associated tasks and supervision of student employees.
• Serve to support and ensure outstanding customer service and serve as the initial contact with returning Gear Shop phone calls and emails.

EDUCATION

Required

• Currently enrolled as a student at Indiana University

Preferred

• Currently enrolled as a graduate student at Indiana University

WORK EXPERIENCE

Preferred

• 1 year of experience in a supervisory or leadership role
• 1 year of experience working at an outdoor retail/rental program

SKILLS

Required

• Ability to maintain and coordinate office files and paperwork
• Ability to promote and encourage collegiality
• Ability to assist with maintenance and upkeep of physical space
• Ability to work independently as well as to collaborate effectively with others
• Knowledge of equipment and retail items in outdoor adventure programming
• Ability to work with equipment management software
• Ability to maintain organization with inventory processes
• Ability to maintain employee morale and accomplishment of work tasks
• Ability to maintain a customer service focus
• Thorough knowledge and understanding of the IUOA office, Office of Student Life financial procedures
• Demonstrate consistency, a high level of dependability, and strong interpersonal skills
• Working knowledge of all Specialist areas of concentration, including but not limited to food/water, stove maintenance, and activity-specific equipment

This role requires the ability to remain in a stationary position as well as the ability to move about the workplace for long durations. It requires effective communication, and the ability to operate outdoor equipment/tools. This role requires the ability to move objects weighing up to 50 pounds. This position requires the ability to work at a computer for extended periods of time. The person in this role must be able to perform the essential functions with or without an accommodation.

Eigenmann Hall, outdoor locations 

Bloomington, Indiana 

$16-$18 per hour depending on skills and experience

29 hours per week.

Weekday afternoons; may require some weekend work.

Exact hours to be decided between Shop Manager and Coordinator of Skill Development

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Student Employee

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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