Part-Time House Manager for Outreach, IU Cinema

CINEMA (BL-CINE-IUBLA)

Indiana University Cinema (IUC) provides transformative cinematic experiences for all. As an academic support unit and a world-class curatorial program and exhibition space, IU Cinema curates unique artistic, educational, and intellectually enriching programs. This manifests in myriad forms, including but not limited to, film series; visiting scholars, filmmakers, and various film industry professionals, offering students unparalleled access to some of the most influential global artists and experts; conferences and symposia; student-film showcases, internships, and practical industry experiences; and community engagement. Since its founding in 2010, during which the Cinema has served over 320,000 people, programmed films from 52% of the 195 United Nations-recognized countries and offered more than 52% of programming completely free of charge.

More than an arthouse cinema, IU Cinema is an energetic participant in the life of Indiana University. With more than 200 programs and events per year that include a unique, innovative, and diverse mix of visiting filmmakers, screenings with live music, academic and community partnerships, and special retrospectives and programs, the Cinema is a benchmark for other cinemas around the world. IU Cinema:

• Programs film and events that educate, entertain, and enrich the lives of faculty, staff, students, and residents of the community, helping to fulfill the University's public engagement mission.
• Functions primarily as a leading-edge curatorial center and exhibition space, maintains world-class facilities, technologies, programs, and customer service.
• Enhances the use, scholarship, and research associated with the Indiana University film collections and other archives around the world.
• Provides meaningful educational experiences outside of the classroom for IU students. 

The House Manager for Outreach will creatively and proactively work to establish and maintain lasting and meaningful connections with campus units/centers, IU student groups, and community organizations, promoting IU Cinema programs and partnership opportunities to existing and new audiences, engaging film lovers of all ages and backgrounds with an emphasis on student audience development. Applicants who are big-picture thinkers, enthusiastic about meeting new people, proactive problem solvers, and passionate about audience and partnership development will make the strongest candidates for consideration.

Department-Specific Responsibilities

• Acts as front of house staff for selected IU Cinema programs, supervises volunteers, greets, and directs guests, creates a warm and welcoming atmosphere for patrons, assists patrons with any needs including accessibility issues, and oversees crowd management.
• Functions as part of the Cinema's House team, deeply embedded in all facets of IU Cinema operations.
• Works collaboratively with programming, marketing, and events staffing on a regular basis.
• Manages outreach metrics and data, includes partner and contact spreadsheet.
• Plans and executes outreach events.
• Coordinates with House Manager for Events to secure outreach event staffing.
• Determines outreach event participation and on-site engagement strategies.
• Stays abreast of film industry and arthouse cinema news and updates.
• Assists House Manager for Events in orienting volunteers to work outreach events.
• Coordinates internal and external communications to advertise outreach events and volunteer orientations.
• Represents IUC at various campus and community events.
• Stays abreast of campus and community outreach & engagement opportunities.
• Builds IU Cinema awareness with campus and community contacts.
• Promotes partnership opportunities for student groups.
• Organizes and manages student group partnerships at IU Cinema events.
• Establishes and maintains campus and community outreach contacts.
• Connects IUC program-related contacts to IUC outreach media managers.
• Assists with Creative Collaborations program awareness building.
• Works as primary front of house staff for approximately 1-3 screenings per month, which may include but is not limited to managing set-up for event spaces, scanning patron tickets, showing people to their seats, unlocking and/or locking up at the end of events.
• Acts as the main contact for university and emergency services during events and actively participates in the emergency evacuation of the Cinema, if necessary.
• Delivers brief welcoming/introductory remarks to audience for select film screenings.
• Answers guest and customer inquiries and provides information related to guest services.
• Leads and manages volunteer staff during events.
• Maintains relationships with volunteer staff.
• Attends IU Cinema All-Staff and Production Meetings (optional).
• Attends biweekly check-ins with Events and Engagement Director.
• Coordinates and manages IUC poster and Fourth Wall distribution to partners.
• Leads Quarterly Check-In Meetings with Events and Engagement Director and Managing Director.
• Updates internal protocols and procedural documents.
• Performs other duties as assigned.

EDUCATION

Required

• High school diploma or equivalent (HSED or GED)

WORK EXPERIENCE

Required

• 2 years of experience in a relevant field
• 2 years of basic management experience

Preferred

• 2 years of experience in events, customer service, administrative, or related field

LICENSES AND CERTIFICATIONS

Required

• Certification in First Aid and/or CPR or willingness to become certified upon date of hire

SKILLS

Required

• Outstanding customer service and communication skills
• Ability to work in a team environment
• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a dynamic environment
• Highly thorough and dependable

Preferred

• Proficiency in Microsoft Office Suite
• Advanced Microsoft Excel skills
• Familiarity with Microsoft Teams or willingness to learn
• Previous involvement designing, implementing, and/or evaluating outreach campaigns and/or relationship-building initiatives
• Experience as a leader
• Enthusiasm for cinema and the mission of IU Cinema

The person in this position must be able to move through a multilevel facility, have the ability to stand for extended periods of time, and be able to move items up to 10 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.

This is a 12-month position, with reduced hours over the summer months.

Bloomington, Indiana

$15.00 per hour for 2 weeks during a training period, then $17.00 per hour after training.

15-20 hours per week during academic year
10-12 hours per week during summer months

Specific work schedule to be determined based on candidate's and Cinema's needs with a mix of regular in-office, offsite, and remote working hours to be expected.

This position is capped at 29 hours per week.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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