Part-time Assistant Director of Housing Operations (Fixed-term), Assignments – Division of Student Affairs

Carnegie Mellon University’s Housing Services and the Office of Residential Education create a lived experience that supports, engages, and inspires students throughout their university experience. It's the place they call home, the place where they will learn more about themselves, their community, and the world around them. Within a 24/7 community of support, staff and residents build important relationships that inspire exploration, growth, and learning.

Carnegie Mellon University’s department of Housing Services is searching for a part-time Assistant Director of Housing Operations – Assignments. This is a fixed-term, non-benefits eligible position available from mid-April through May 30, working 15 hours per week.

In this role, you will serve as a member of the housing services team and will be responsible for contributing to the management and oversight of several significant processes within the operations and assignments areas.

Core responsibilities will include:

• Management and oversight of all housing assignment processes including Room Selection and First-Year Assignments, graduate housing initiatives, room change processes, and Winter Break housing, as well as oversight for Greek and Summer Housing; manages all components of these processes, from planning to completion

• Management and maintenance of all housing application processes, forms, and processes within the StarRez Housing portal

• Primary line of communication for all assignments and related questions from students and parents, including email, phone calls, walk-ins and/or scheduled appointments

• Primary user of the StarRez system, with oversight of student data, applications, bookings, messaging, billing, reporting, rooms setup, portal management, correspondence tracking, and overall data integrity; requires strong attention to detail

• Direct supervision of professional staff members and general oversight for students employees supervised by those direct reports

• Staff training, process organization and implementation, occupancy planning and other reporting responsibilities, benchmarking, recruitment and marketing initiatives, and student response

• All messaging related to the processes and contained in University and departmental documents, websites and newsletters

• Coordination of assessment activities related to the housing operations areas

• Assists with all annual processes including opening, winter break, closing, and summer operations

• Assists with access needs and front desk coverage as needed

• On call responsibilities related to this position and departmental needs

• Other duties as assigned

Flexibility, excellence, and passion are vital qualities within Housing Services and the Office of Residential Education.  Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications: 

• Bachelor’s Degree required; Master’s degree in Student Affairs, Higher Education Administration, or other related field is highly desired

• 1-3 years of relevant work experience required; experience working in Housing/Residence Life preferred

• Experience using StarRez or a similar housing software system preferred

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered

Requirements

• Successful Background Check

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays . Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access , and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page .

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Student Programs

Position Type

Staff – Fixed Term (Fixed Term)

Full Time/Part time

Part time

Pay Basis

Hourly

More Information: 

• Please visit “Why Carnegie Mellon ” to learn more about becoming part of an institution inspiring innovations that change the world. 

• Click here to view a listing of employee benefits

• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. 

• Statement of Assurance