Organizational Insight Analyst (Remote Opportunity)

Details

Posted: 07-Mar-24

Location: Stanford, California

Type: Full-time

Salary: Open

Categories:

Staff/Administrative

Internal Number: 102449

Organizational Insight Analyst (Remote Opportunity)

The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university's largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day.

Position Summary:

Stanford's School of Humanities and Sciences Information Technology team (H&S IT) is seeking an Organizational Insight Analyst. This is a newly created position on our team, which will play an instrumental role in bolstering our strategic objectives. The incumbent will perform in-depth analysis, typically focused on vexing problems and complex processes. The analysis will support data-driven decision-making, which will contribute to our ability to transform H&S IT processes, systems, and services. Some analysis will be quantitative, requiring data gathering from disparate data sources, normalizing and joining the data, performing statistical operations, finding patterns and anomalies, and telling a compelling story through visualizations and numeric/statistical reports. Other analysis will be qualitative, requiring synthesis of unstructured textual information from various sources such as policy documents, workflow documents, and business process guides, and telling a compelling story through narrative. The incumbent will also manage a select set of IT service management operations and processes.

H&S IT is part of the H&S Dean's Office (HSDO). We support the mission and operations of the School of Humanities and Sciences by developing and supporting IT processes, applications, and systems. H&S IT consists of three-sub teams: H&S IT Application Services which supports applications and data systems; H&S IT Web Services which supports web content management systems and digital accessibility efforts; and H&S IT Operations which supports other technology services and processes that keep our school's everyday IT running smoothly. The Organizational Insight Analyst works on the H&S IT Operations team and reports directly to the H&S Chief Information Officer.

Stanford has a highly decentralized IT organizational structure. In some cases H&S IT wholly owns and supports IT systems specific to the School of Humanities and Sciences. In other cases H&S IT provides local support to H&S for the IT systems/projects that are owned by other campus IT organizations. And in other cases yet, H&S IT is far removed from the technology support processes but we advocate for H&S users and we reduce friction by getting them to the right place to get their needs met quickly. The Stanford technology stacks are equally complex, with an expanse of applications, systems, databases, integrations, and processes. It's up to H&S IT to determine how/where we can leverage those systems individually and collectively to meet H&S needs. The Organizational Insight Analyst will contribute to these efforts.

This is 100% FTE, continuing, exempt position. H&S IT is a remote work team that maintains core business hours during Pacific Time. All team members are required to convene together tri-annually on Stanford's historic campus for 3-5 days to perform in-person planning and collaboration activities.

How to Apply:

If you believe that this opportunity is a match for your knowledge, skills and abilities, we invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit an online application and include a cover letter, resume, and (optionally) a link to your online portfolio of work samples if available.

Thank you for considering employment opportunities with the School of Humanities and Sciences.

In this role, you will:

• Answer questions by developing research methodology, gathering data and/or using appropriate statistical techniques on available data.

• Fully analyze the problem, question existing processes and assumptions, gather data and information, find and evaluate alternative solutions, and propose the best course of action.

• Explore data from multiple angles, determine meaning behind the data, and recommend ways to apply the data.

• Communicate, convey, and visualize informed conclusions and recommendations in a manner to "tell the story" behind the data and influence how our organization approaches the challenge.

• Drive collection of new data and the refinement of existing data sources; apply and use algorithms or other advanced techniques to accomplish this.

• May delineate the information to be gathered, collect data at the project inception, prescribe how to structure the data, and specify the data warehousing structure for future access.

• Collaborate with other organizations to gather data. Proactively seek and locate data, including outside benchmarks or comparative data, to support or refute proposed decisions.

• Collaborate with H&S IT management and technical staff to standardize and systemize routine reports, dashboards, and metrics.

• Translate business processes into system requirements and/or development of systems solutions.

• Advise users requiring assistance in solving complex problems or issues regarding management and business systems.

• Serve as a resource for non-routine inquiries such as requests for statistics or surveys.

• Research, recommend and implement approved standards used throughout the unit and contribute to the development of the client support strategy.

• Develop instructional materials, training and job aids.

• Perform routine operational IT service management tasks.

To be successful in this role, you will bring:

• Bachelor degree in a relevant technical field and four years' extensive experience or combination of education and relevant technical field experience solving analytical problems using quantitative approaches.

In addition, preferred requirements include:

• Advanced degree or certification in a field related to analytics and/or business process

• Demonstrated ability to embrace the H&S Dean's Office guiding principles

Knowledge, Skills, and Abilities:

• Proficiency in manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources.

• Extensive experience in and strong passion for empirical research and answering hard questions with data.

• Interpersonal and communication skills to positively convey findings and influence audiences.

• Demonstrated experience querying, processing, analyzing, and reporting on large data sets.

• Ability to use data retrieval and manipulation tools in conjunction with visual data tools to present data clearly to non-technical audiences.

• Familiarity and experience with intermediate statistical methods; proficiency with statistical tools such as SPSS, SAS, R or similar tools.

• Ability to tell stories with data using data visualization software such as Tableau, Excel, SPSS, or similar software in conjunction with strong verbal ability.

• Flexible analytical approach allowing for results at varying levels of precision.

• Familiarity with strategic planning concepts.

• Excellent project management skills.

This role is open to candidates anywhere in the United States. Stanford University has five Regional Pay Structures . The compensation for this position will be based on the location of the successful candidate.

The expected pay range for this position is $85,000 to $147,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a film screening, or listen to a renowned author or global leader speak.

• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums.

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.

The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants

requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected]. For all other inquiries, please submit a contact form .

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Full-time
• Job Code: 4748
• Employee Status: Regular
• Grade: J
• Requisition ID: 102449
• Work Arrangement : Hybrid Eligible