OPO- Resource Triage Coordinator

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The Life Alliance Organ Recovery Agency Life Alliance Organ Recovery Agency | LAORA Miami, FL at the University of Miami/UHealth is currently seeking a full time OPO Resource Triage Coordinator to work in Miami, FL. This position is responsible for enhancing the mission of LAORA by responding to, and triaging organ referrals so the appropriate Life Alliance Organ Recovery (LAORA) staff can be dispatched to facilitate the donation process.

CORE JOB FUNCTIONS

1.     Responds to organ donor referrals, evaluating the referral by phone, engaging the LAORA Medical Director and hospital team for the implementation of guidelines for care/catastrophic head injury orders, supporting and evaluating family needs, identifying resources needed for the referral and triaging the referral to the appropriate staff member.
2.     In conjunction with the LAORA Medical Director and/or appropriate staff, determines medical suitability of potential organ donors and utilizes appropriate resources to achieve this.
3.     Provides consistent and timely service to hospitals, donor families, and other transplant personnel in all potential donor situations in accordance with policies and procedures.
4.     Assists staff in identifying issues related to the donation process, and in collaboration, creates a plan of action.
5.     Provides coordination of onsite staff for organ donors and referral activity.
6.     Conducts initial risk management assessment.
7.     Provides effective feedback to staff during the course of a call day, and if appropriate, follows up with staff’s manager/supervisor.
8.     Activates the occurrence reporting system and follows up as necessary. The RTC may implement the occurrence alone or in conjunction with managers/supervisors.
9.     The RTC may also be assigned duties as determined by management, developing, implementing and monitoring policies, procedures strategies, and action plans related to the procurement and utilization of organs for transplantation, medical research, and education
10.  Ability to respond to a referral and or donor with an onsite presence in times of high activity.
11.  Ability to moderate huddles associated with cases
12.  Adheres to University and unit-level policies and procedures and safeguards University assets.

CORE QUALIFICATIONS

Education:

Bachelor’s degree in relevant field

Certification and Licensing:

• FL registered nurse license or certification as a Physician Assistant, or allied health field preferred.

• LAORA requires the RTC to maintain a valid FL driver’s license and current vehicle insurance based on FL minimum insurance coverage standards.

• Must optain CTPC certification within 1 year of hire.

Experience:

Minimum 2 years of relevant experience

Department Specific Qualifications

Education:

Bachelor’s degree in health science or biologic sciences or healthcare profession or an equivalent degree in an allied health field, i.e., EMT/P or Respiratory Therapist.

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

• Commitment to the University’s core values.

• Ability to communicate effectively in both oral and written form.

• Ability to handle difficult and stressful situations with professional composure.

• Ability to maintain effective interpersonal relationships.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H8