Operations & Research Specialist

Gonzaga University, United States

Updated: 4 days ago
Location: Spokane, WASHINGTON
Deadline: 11 Jun 2024

First Section


Who We Are
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.
Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.
For more information, click here .
Position Title Operations & Research Specialist
Posting Number S2287P
Department Career and Professional Development
Work Schedule
Monday – Friday, 8:00a.m. – 5:00p.m., with some evening and weekend hours.
Employment Status Regular
Temporary or Fixed-Term Assignment End Date
Hours per Week 40
Months per Year 12
Job Purpose
​Serving as a member of the Career and Professional Development (CPD) team the Operations & Research Specialist supports the AVP with budgeting and financial management, technology support, data management and reporting, and marketing to ensure that the mission of the office and the University are achieved.
The budgeted annual salary range that the University reasonably expects to offer for this position is $45,077 – $53,032  annually. The internal full salary range is $45,077 – $60,987.
Anticipated/Budgeted Salary (Annualized 12 months, 40 hours/week) 45077 - 53032
Minimum Salary (Annualized 12 months, 40 hours/week) 45077
Salary Midpoint (Annualized 12 months, 40 hours/week) 53032
Maximum Salary (Annualized 12 months, 40 hours/week) 60987


Essential Functions


Essential Function Category Title Data Collection and Reporting
% of time for section 25%
Function Details
  • ​Plan and arrange the distribution and collection of post-graduate outcomes information, via the annual First Destination Survey.
  • Provide statistical analysis and assessment of post-graduate outcomes data.
  • Maintain and update all post-graduate outcomes records.
  • Generate customized and relevant reports for various campus departments and other interested parties, as requested​.
Essential Function Category Title Budgeting and Finance
% of time for section 25%
Function Details
  • Implement, track and review daily purchases through purchase requisitions, purchase card transactions, and Banner.
  • Create regular budget status reports and present to leadership team.
  • Categorize annual spending and analyze trends, make recommendations for future and current spending.
  • Coordinate departmental purchasing activities and provide support to team members​.
Essential Function Category Title Technology and Marketing Support
% of time for section 20%
Function Details
  • ​Conduct regular statistical audits of Career & Professional Development programs and services, and maintain year-by-year metrics report.
  • Provide user statistics, evaluations and recommendations toward the improvement of programs and services.
  • Serve, as needed, on teams/committees related to assessment in the office.
  • Coordinate all marketing efforts in collaboration with marketing interns.
Essential Function Category Title Management, Organization, Supervision
% of time for section 30%
Function Details
  • Manage and organize the help desk in CPD which includes supervising full-time staff and student employees.
  • Participate in routine staff meetings.
  • Serves on university committees and groups as needed.
  • Respond to stakeholder requests for information via email, telephone, and related communication methods. ​


Other Functions


Other Functions
  • Other tasks as requested by the Department.


University Competencies


University Work Values
Promoting Excellence in Academic Endeavors and Professional Practice
• Fostering intellectual depth, competence, reflection, and creativity in pursuing exemplary, rather than satisfactory, outcomes
Sharing Responsibility for Mission Identity and Leadership
• Making a personal commitment to learn about Gonzaga’s mission, discovering ways to contribute individually and collaboratively to our distinctive learning and research community
Affirming a Commitment to Human Dignity
• Engaging one another with profound respect, professionalism, and cura personalis while supporting one another’s continued learning, development, and maximizing of potential
Advancing a Culture of Inclusiveness
• Developing cultural fluencies and global awarenesses, and practicing habits that enable us to value, recruit, and support community members from historically underrepresented backgrounds
Caring for Our Common Home and Integral Ecology
• Growing ecological awareness of and respect for the interconnectedness of human and non-human life, and the need to develop and practice habits that are mutually beneficial to all life
Cultivating Individual and Community Accountability
• Demonstrating mutual commitment to our shared project by holding ourselves and others responsible for actions, expecting appropriate behavior, and aligning activities with ethical and professional standards


Qualifications/Knowledge Required/Years Experience Required


Degree Required Bachelor's Degree or Equivalent Experience
Certifications and/or Licensures required
N/A
Knowledge Required Specialist Knowledge in field
Years Experience Required 3-4.99 years
Minimum Qualifications
  • ​BA + three (3) years of related experience or seven (7) years of related experience if substituting experience for education requirement.
  • Extensive knowledge of Excel.
  • Excellent verbal and written communication skills necessary to communicate intricate job- related processes to internal and external customers.
  • Knowledge of a variety of marketing strategies and social media platforms.
  • Self-starter capable of managing multiple competing deadlines.
  • Experience supervising staff members.
Desired Qualifications
  • ​​Understanding of working in a higher education setting and within a college career center.
  • Understanding of First Destination Survey reports and statistics
  • Understanding of Design Software (InDesign, Adobe, Canva, etc.)
Physical / Environmental Qualifications
  • Remain in a stationary position 60% of the time.
  • Ability to prep for and attend meetings and events across campus in various weather conditions.
  • Wrist and hand movement related to computer work.
  • Bend, stoop, kneel, stretch and reach.
  • Pick-up, carry and move items up to 25 lbs.


Posting Detail Information


Open Date 05/21/2024
Close Date 06/11/2024
Open Until Filled No
Application Review Begins On 06/11/2024
Special Instructions to Applicants
EEO Statement
Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status. Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources (509) 313-5996.
Clery Statement
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics
The safety of all members of the campus community is of vital concern to Gonzaga University. Information regarding crime prevention advice, the law enforcement authority of Campus Security, policies concerning the reporting of any crimes which occurred on the campus (and other specified locations), other security and safety-related policies, as well as the crime statistics for the most recent 3-year period may be found in the Campus Safety and Security Guide and Annual Fire Safety Report. The Gonzaga-In-Florence Safety & Security Guide is also available.
A copy of the report can be found online at www.Gonzaga.edu/Clery . A paper copy of the Campus Safety & Security Guide and Annual Fire Safety Report or the Gonzaga-In-Florence Safety & Security Guide may be obtained by contacting the Student Development Office on main campus, College Hall 120. The Florence Guide may also be obtained on the Florence campus in room 105.

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