Operations Manager/HEP (UEC)

Typical Activities

Under minimal supervision of the Director of CAMP and HEP, the Operations Manager will work independently to:

• Responsible for planning and implementing all aspects of the HEP Program’s required and permissible services.
• Work with on and off campus partners to develop and deliver an academic calendar of participant programming.
• Coordinate services with external grant partners to reduce duplication of effort and ensure maximum support.
• Coordinates student testing
• Oversees resource allocation such as needs for child care, meal reimbursements, transportation, technology, etc.
• Ensures all logistics including staff, space, parking, materials, rosters, etc., are in place prior to the start of each cohort.
• Serve as liaison to sub-grantee to ensure that all scholars are receiving consistent coaching, advising, enrollment reviews, and progress reporting.
• Provides monthly reports to Director and other stakeholders that highlights scholar progress.
• Develop and maintain a CSUSB HEP Alumni network.
• Maintain contact and track scholar progress from enrollment through graduation and beyond.
• Support the completion of the interim, annual, and other reports, as required.
• Participate in recruitment events.
• Research, plan and deliver workshops, academic support sessions, cultural trips, college tours, and a residential summer program.
• On-site Manager responsible for chaperoning on and off campus trips and residential summer program, requiring overnight stays, as  needed.
• Ensure that all data is up to date and accurate in the student data management system.
• Provide oversight, evaluation and guidance to peer mentors, student assistants and volunteers.
• Participation in community, institution, and other related events to publicize and recruit potential HEP scholars.
• Actively participates in staff meetings, retreats, and professional development conferences;
• Assists with the development of pre-college, summer bridge and first year curricula;
• Assists with the development, hiring and oversight of staff and programming for academic year and summer programs;
• Stays up to date on trends and processes in higher education, financial aid, and
workforce development.
• Travel throughout San Bernardino, Riverside and partnering Counties required;
• Performs other duties as assigned.