Operations Manager >>>

Tulane University      Office of Human Resources

Description for Job:   IRC28980
Operations Manager
Taylor Center for Social Innovation and Design Thinking
Location:  New Orleans, LA
Summary
The Operations Manager for the Phyllis M. Taylor Center for Social Innovation and Design Thinking reports to the Director of Finance and Operations. Their primary responsibility is to manage logistical, administrative, financial, and operational support for the Center’s facilities (include the Taylor online environment) and affiliated programs (AfterClass, Social Entrepreneurship faculty, etc.). The Manager also provides support to the Executive Director for the Taylor Center.
The manager will serve as the point of contact for logistics related to CRM, awards management, and the Taylor Center user/visitor experience. They will facilitate the processing of applications for Taylor Center awards and implement our strategy related to systems automation for the Taylor Center with the goal of increased efficiency through automation. This position will also involve managing day to day internal operations and assisting with various financial tasks to support the Director in accomplishing the mission of the Center. 
Required Knowledge, Skills, and Abilities
• Technical Knowledge
• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word 
• Proficiency in Adobe Suite, including Adobe Sign
• Ability to explain practices, procedures, and policies with internal and external stakeholders 
• Proficiency with general office equipment (copy machine, fax machine, printers, etc.)
• Experience working with CRM and Email automation systems and vendors
• Experience managing awards, microgrants, scholarships, and fellowships
• Analytical Skills
• Ability to manage competing priorities to meet deadlines
• Ability to manage the flow of information to internal and external stakeholders
• Capacity for continuous learning and the ability to apply knowledge to projects and tasks
• Experience applying innovation in the workplace
• Demonstrated commitment to equity, diversity, and inclusion
• Ability to multitask and manage multiple projects and coordinate logistics
• Demonstrated experience analyzing operational problems and propose SMART solutions
• Relational Skills
• Strong interpersonal and relational skills
• Experience working with diverse groups of stakeholders
• Excellent oral and written communications skills
Required Education and/or Experience
• Bachelor’s Degree in business administration, or related field and two years of experience
Preferred Qualifications
• Technical Knowledge
• Experience with financial reconciliation 
• Project management experience
• Experience managing social media profiles and online communities
• Experience with project management tools (i.e., Asana, Trello, Microsoft Tasks)
• Experiences with financial software such as Concur, eProcurement systems, Oracle Business Management Software, account management software, etc.
• Event Management experience
• Analytical Skills
• Ability to assess and adapt existing processes to improve efficiencies
• Ability to troubleshoot challenges and propose solutions
• Ability to intervene and promote a positive organizational culture
• Relational Skills
• Ability to perform at a high level in an open office environment with minimum supervision
• Training in emotional intelligence, conflict management, etc.
• Supervision experience
• Experience in higher education, social innovation, or non-profit setting
Compensation Information
This position is classified as "exempt, salaried" and is assigned to pay grade 25. Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay . See our Candidate Resources to learn more about our hiring process and what to expect.
How to Apply
 
This position will close on 02/12/2024
 
Please Note: Depending on your role and the department in which you work, you may be expected to adhere to COVID-19 requirements, such as vaccinations and booster shots.
 
Click "Apply Now" to apply for this job.
 
Tulane University is committed to creating a community and culture that foster a sense of belonging for all. We are a recognized employer and educator valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. We encourage all qualified candidates to apply. We are intentionally seeking candidates who are committed to fostering equity, diversity, and inclusion in support of Tulane’s Strategy for Tomorrow .
 
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the Office of Human Resources & Institutional Equity by phone at 504-865-4748 or email [email protected] .
 
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