Operations Coordinator for APS

University of North Carolina Wilmington, United States

Updated: 27 days ago
Location: Wilmington, NORTH CAROLINA
Deadline: 07 Apr 2024

Posting Details
Posting Details


​Benefits of Working at UNCW
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.
Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.
We also offer an abundance of training and development programs through our Dare to Learn Academy ,and the employee assistance program , many of which are offered free of charge.
Recruitment Range $41,028 - $48,012
Vacancy Number S02370
Position Title University Program Specialist
Working Title Operations Coordinator for APS
Competency Level Contributing
Home Department Academic Affairs and Student Success - 31401
Primary Purpose of Organizational Unit
The Watson College of Education Office of Academic Affairs, Program Support, and Student Success is committed to supporting the College’s mission to develop knowledgeable and proficient education professionals dedicated to improving schools and society. Academic Affairs, Program Support, and Student Success (APS) consists of four separate but integrated units: Assessment, Accreditation and Data Operations (AADO); Educational Technology (ETU); Recruitment; and Student Advising. Our teams meet the needs of the WCE faculty, staff, and public-school partners by facilitating interactions, providing informational resources, supporting academic program functions, and implementing processes to navigate institutional policies and procedures. APS serves both graduate and undergraduate students. Students’ needs are met through assistance with admissions, academic advising, scholarships, and navigating the complex institutional and professional structures associated with education broadly.
College Watson College of Ed - 314 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace Main UNCW Campus
Brief Summary of Work for this Position
The APS Operations Coordinator will assume primary responsibility for the administration, coordination, management, and completion of projects and procedures related to Academic Affairs Operations. These processes and procedures include, but are not limited to:
  • Curriculum processes and approval
  • Academic program assessment
  • Academic course scheduling
  • Student retention and progression – including college admissions processes and scholarship management; and/or
  • Other Academic processes and procedures critical for ensuring success of our academic programs and our students


This position will collaborate with the Associate Dean for Academic Affairs, Program Support, and Student Success, WCE directors, faculty, and departmental administrators to:
  • Maintain an academic affairs operations calendar
  • Ensure timely and compliant completion of various academic affairs recurring projects
  • Develop and maintain an academic affairs policies and procedures manual
  • Maintain academic affairs records including student data files
  • Ensure compliance with NC State Laws, NC State Board of Education Policy, and UNC System requirements for reporting
  • Generate academic affairs reports as needed

The APS Operations Coordinator serves as the primary point of contact for process and procedural issues related to academic affairs operations and therefore must be able to maintain positive relationships to ensure excellent service, effective and efficient workflow, successful and timely completion of tasks, and that WCE maintains a positive image within the university academic community.
To accomplish this work, this position will supervise staff positions who are responsible for a range of tasks and processes related to academic affairs operations, as well as, the completion of the various administrative duties. As a member of the APS Academic Affairs leadership team within the college, this individual will be asked to collaborate and interface with other members of that team on a regular basis to ensure that college operational needs are met and the specific needs of academic affairs operations are well represented.
Minimum Education and Experience Requirements
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience
  • Experience in project management, supervision, and public relations
  • Fundamental knowledge and understanding of organizational structures
  • Working knowledge of office practices and methods
  • Excellent oral, written, and communication skills i.e. the ability to communicate effectively, verbally and through written correspondence, as well as in communicating with individuals in one-on-one situations
  • Motivation and ability to work independently with minimal direct supervision
  • Ability to direct a wide range of tasks with specific expectations and deadlines and make substantive decisions quickly
  • Willingness to learn and use various office technologies and university systems
Required Certifications or licensure
N/A
FTE 1.0 (40 hours per week)
Months Per Year 12 Months
Work Days Monday - Friday
Work Hours 8:00 AM - 5:00 PM
Type of Position Permanent
Anticipated Ending Date if Time-Limited
Position Number 7519
Job Posting Date 03/15/2024
Posting Close Date 04/07/2024
Number of Openings Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
EEO Statement
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting https://jobs.uncw.edu/postings/31567

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