Online Course Coordinator (Psychology)

99318BR

Off-Campus: Scottsdale

Course Coordinator

Job Description

This role will drive an essential part of the Learning Enterprise mission to create stackable pathways to career mobility and degree attainment. You will support the delivery of a group of discipline-specific courses (PSY 101) at scale, thus providing thousands of learners with foundational learning in this critical discipline area that will enable them to find a pathway to higher education and economic mobility. 

You will report to Foundational Learning leadership (within Learning Enterprise) and the Online Course Manager. You will support the Faculty of Record in facilitating the course objectives and content. As a key member of the ULC academic infrastructure, you will support high-quality instruction at scale, introducing thousands of learners to the discipline. Furthermore, you will be responsible for managing affiliated personnel—student worker graders and instructional aides, who support your group of discipline-specific courses, thus ensuring the best quality learner experience. You partner with the ULC and ASU/Ed Plus instructional design team and student success team to deliver the courses effectively. You will also work with the other Psychology Online Course Coordinator throughout each session as you facilitate the delivery of the course(s) in Google Classroom (and Canvas as needed).

This position and salary will be reviewed and renewed annually. This may be a temporary position and may terminate when the work is no longer available. Additionally, this position is funded in whole or part by sources other than general operating appropriation and may terminate when funding is no longer available.

All applicants must be eligible to work in the United States.  ASU will not sponsor this position.

Work location
This role is based in ASU’s Skysong location in Scottsdale, Arizona. 

Job Family

Extended Education

Department Name

Learning Enterprise

Full-Time/Part-Time

Full-Time

VP Code

Learning Enterprise

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$50,000 - $52,000 per year; DOE

Essential Duties

In your first year, you will:
Run operations for PSY 101-Introduction to Psychology, in Google Classroom to maximize learner success and potential for scalability, specifically: 

• Provide engaged presence on in-course discussion boards, answering learner questions, providing feedback and stimulating discussion, learning and community building among learners
• Supervise graders/Instructional Aides for the course(s)
• Conduct comprehensive training sessions for instructors on our Foundational Learning systems, empowering them to effectively utilize the platform and optimize their teaching techniques.
• Offer constructive and insightful feedback on the quality of work submitted by both instructors and students, supporting continuous improvement and fostering a positive learning environment.
• Aid in course norming and pacing to ensure that the curriculum is well-structured and aligns with our educational objectives, maximizing student comprehension and engagement.
• Take charge of grading processes, ensuring that evaluations are completed in a timely manner, and maintain high standards of accuracy and fairness.
• Host weekly check-in meetings with the course grading team to discuss progress, address challenges, and implement strategies for enhancing course efficiency and effectiveness.
• Maintain the quality and consistency of feedback provided to students, empowering them with actionable insights to further their academic growth.
• Resolve learner issues in consultation with other Online Course Managers and the Faculty of Record, including reviewing and resolving Academic Integrity issues

Participate in course evaluation to improve learner experiences

• Collaborate with Faculty of Record and other Psychology Online Course Coordinator on future course revisions, as needed

Minimum Qualifications

Bachelor's degree in a related field with 4 years experience in an alternative educational environment OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.

Desired Qualifications

• You have a Masters in Psychology, or related field
• You have demonstrated online teaching excellence in Psychology courses at the university level
• You are obsessed with designing ways to use technology to support and enhance course delivery at scale
• You enjoy working as part of a team to deliver content and support learners at scale
• You are proficient working in Google Classroom to manage all aspects of a course
• You possess a demonstrated passion for the work of Arizona State University and our commitment to engaging a broad range of learners
• You have demonstrated the ability to work independently, exercising good judgment that prioritizes learner experience and success

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• May be required to perform tasks in the field within and/or across University campuses. 
• Ability to clearly communicate to perform essential functions.

Department Statement

About the Learning Enterprise
We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. ASU has responded to these challenges with the creation of Learning Enterprise (LE). We are guided by the belief that everyone should have universal access to education and opportunity. At every stage of life.

LE re-imagines the role of universities in society and evolves the design of learning offerings. These products (LE’s learning offerings) are academically rigorous, tech-enabled, and outcomes-driven. They are stackable, accessible, and evidence-based — designed to respond to the needs of students and employers with the resources and values of the university. 

LE‘s initial focus is on the following areas: foundational skills and mindsets, professional and technical career skills and personal development, cultural and civic learning.

At LE, we share a common set of values that guide our work and collaboration:

Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.

Driven. We always push to be better for ourselves, for each other, and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.

Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.

Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth.

Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.