Online Academic Advisor (2 Positions)

About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of approximately 17,900 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

Job Description:

The University at Albany has implemented a campus-wide student success model aligning current advising structures, strengthening campus coordination and collaboration, and providing holistic and personalized support for students from admission to graduation.

In furtherance of this mission, the Academic Support Center at the University at Albany is seeking innovative and student-centered Online Academic Advisors to support the University's student success model. Online Academic Advisors are responsible for providing academic advisement to fully online students from admission to graduation. This student-oriented position works closely with students to develop individual success strategies while collaborating closely with campus colleagues to identify potential academic roadblocks and engage in proactive problem-solving to address those issues.

The successful candidates must be familiar with developmental and pro-active/intrusive advising models, have a commitment to student-centered advisement, and be comfortable using information technology to assist in advisement.

Primary Responsibilities:

• Serving as a primary Academic Advisor for students enrolled in online undergraduate degree programs.
• At all times, responsible for monitoring academic progress and communicating with the student about University requirements.
• Responsible for coordinating a student's success team and proactively initiating intervention strategies when a student needs additional support or referral. 
• Provide targeted and strategic interventions based on a unique understanding of the individual student. 
• Connect with students on a regular basis to build and maintain rapport and serve as the first point of contact to ensure questions are answered and concerns are resolved. 
• Collaborate with faculty and other University departments to enhance student success and coordinate support services.
• Remain current on best practices in advising/retention and provide support to the University community as appropriate. 

Requirements:

Minimum Qualifications:

• Bachelor's degree from a College or University accredited by a U.S. Department of Education or internationally recognized accrediting organization. 
• One year of professional experience or relevant graduate-level employment with a college student population.
• Experience in providing academic and personal advisement or case management and outreach to support students in meeting educational or career goals, specifically with students in transition or on academic probation.
• Strong interpersonal, writing (as assessed by application materials submitted), and oral communication skills.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Preferred Qualifications:

• Two or more years of professional academic advising experience. 
• Experience working with special populations including online, adult learners, transfer and/or historically excluded populations of students.
• Proficient in Spanish or other non-English language.
• Master's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization.

Additional Information:

This is a promotional opportunity for current UAlbany employees.

Eligibility for Consideration:

• You must be employed at the University at Albany campus.
• You must be in a State funded UUP professional position (MC employees are not eligible).
• You must have a permanent, term, or probationary appointment (temporary employees are not eligible).

For details concerning the University's Promotion Policy for Professional Employees, please see HR Memorandum 88-4 .

Professional Rank and Salary Range: Academic Advisor, SL3

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] .

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=172992

Application Instructions:

Applicants MUST submit the following documents:

• Resume
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• Contact information for three professional references

Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your UAlbany Careers Account to check your completed application.

Closing date for receipt of applications: March 8, 2024

URL: www.interviewexchange.com/jobpostfrm.jsp?JOBID=172992