Office Support Assistant

The Opportunity:

The UCF Registrar’s Office seeks an Office Support Assistant to join their team. This position is responsible for handling the grade forgiveness process including data entry, validation checking and performing as the point of contact for all grade forgiveness inquiries. The incumbent will assist with supporting the classroom scheduling process and special event room reservations.

Responsibilities:

• Processes updates to the course catalog and class schedule in PeopleSoft.

• Responsible for verifying student information and data entry during the grade forgiveness process.

• Responsible for communicating grade forgiveness policies to students and other UCF personnel.

• Serves as key point of communication for student inquiries and requests for assistance with the grade forgiveness process.

• Assists with special event scheduling.

Minimum Qualifications:

High School diploma or equivalent and 0+ years of experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Knowledge of higher education, Florida Division of Education, UCF and Registrar's Office policies and procedures.

• Ability to interpret rules, regulations, policies & procedures.

• Experience in sound decision making and problem assessment.

• Ability to communicate effectively verbally and in writing.

• Ability to work with large amounts of data and demonstrate high attention to detail.

• Experience with PeopleSoft or other student information system.

• Familiarity with classroom scheduling.

• Experience with Astra Schedule or similar room scheduling systems.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide click here .

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

#LI_ONSITE

Department

Student Success and Well-Being (SSWB) - Registrar's Office

Work Schedule

Monday-Friday
8:00 am - 5:00 pm
Occasional overtime required

Type of Appointment

Regular

Expected Salary

$13.92 to Negotiable

Job Posting End Date

03-06-2024-12-00-AM

Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.