Office Associate

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:
Office Associate

Department:
Dentistry | Upper Arlington Dental Clinic

The Ohio State University College of Dentistry Outpatient Care Upper Arlington Dental Clinic seeks an administrative associate at its Upper Arlington ambulatory facility.
This position functions as an integral member of a team of care providers in the Upper Arlington Dental clinic to provide patient focused customer service and clerical support. Responsible for scheduling appointments with patients, taking incoming patient and doctor calls, coordination of check out process and accuracy of coordinated care. Facilitate dissemination of information to care team as appropriate. Responsible for daily cash handling procedures including balancing cash and preparing deposits. In charge of insurance verification, and collection of co-pays. Will also perform medical/dental coding, billing medical/dental carriers, appeals claims, collection functions; serves as liaison between doctors, patients and payers; works with patients and providers in developing treatment plans and payment arrangements as needed.

Monday - Friday, 7:30am-4:30pm

The targeted hiring range for this position is between $17.10 - $22.61, based on education and experience.

This position requires successful completion of a criminal background check and drug and alcohol screening.

Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks. Ability to lift 25 pounds with or without accommodation.
Education and Experience Qualifications
Required: High School Diploma or equivalent, plus experience in office environment

Desired: Bachelor's degree in health care administration or related field, experience with insurance billing, prior authorization and co-payments; experience with scheduling or heavy volume of telephone calls; attention to detail. One year's experience in a dental setting and customer service. Moderate level of understanding of dental insurance carriers/billing/prior authorization procedures

Additional Information:

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

The Ohio State University is proud to be a premier employer that provides an exceptional total rewards package including medical, dental, vision and many other 'hidden' benefits. Our competitive benefits package is offered to all eligible faculty and staff in order to attract, develop and retain top performers eager to share their talent, time and success. Our benefits support your health and financial goals and include not only health insurance, but also generous state retirement, tuition assistance for our employees and their dependents, wellness initiatives, and much more. Please visit https://hr.osu.edu/benefits/ for detailed information. Be your best at The Ohio State University!

Location:
Outpatient Care Upper Arlington (1005)

Position Type:
Regular

Scheduled Hours:
40

Shift:
First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.