Office Associate, Clinical, Dental School

Marquette University, United States

Updated: about 19 hours ago
Location: Milwaukee, WISCONSIN
Job Type: FullTime

Posting Details
Position Information


Posting Number 201104024
Position Title Office Associate, Clinical, Dental School
State WI
Employment Status Full Time
Position Status Regular
If Limited Term (End Date of Assignment, Project, or Grant)
Position Type Staff
Job Family Operations and Administrative Services
Position Overview
Provide overall clerical/office support to the Department of Community Dental Sciences, the Offices of Clinical Services and other Department Administrators as well as manage student schedules and records; assist faculty and patients in the School of Dentistry.
Duties and Responsibilities
1. Provide clerical support to the Department of Community Dental Sciences and the Offices of Clinical Services; including word processing, correspondence, filing, photocopying, distributing memos/documents, collecting and distributing departmental mail.
2. Provide direct support for the Chair, Dept. of Community Dental Sciences and the Manager, Community Dental Sciences.
3. Provide direct support for the Assoc. Dean of Clinical Affairs and Patient Care, the QI/QA Coordinator, the Director of Patient Access & Central Services, and the Manager, Clinic Operations. 4. Track service points, block rotation switches, absences, medical consultations and immunizations for all dental students.
5. Update and maintain the internal phone lists, student class lists, and contact information for affiliated external clinics.
6. Assist the QI/QA Coordinator by maintaining compliance requirements for employees, residents and students.
7. Coordinate student volunteers for open clinics during school closures.
8. Respond to telephone and in-person requests from faculty, staff, students, patients and visitors. Refer callers to appropriate departments as necessary, respond to patient concerns and assist to facilitate a timely resolution.
9. Order departmental supplies using MU Dental Store Procedures.
10. Schedule meetings and make room arrangements.
11. Schedule and track CPR re-certification, TB testing and Flu Clinic for clinic faculty, staff, students and residents.
12. Maintain student and employee databases. Work with external credentialing agencies to monitor and maintain compliance.
13. Maintain records of student clinical activities at affiliated external clinics including compliance, performance, professionalism, and risk management.
14. Assist in finalizing and processing legal requests.
15. Perform other duties and responsibilities as required, assigned, or requested by the Dept. of Community Dental Sciences and the Offices of Clinical Services.
Required Knowledge, Skills and Abilities
• High School education. 
• Two years proven experience as an executive administrative assistant, senior executive assistance or in another office administrative role 
• Good organizational and customer service skills. 
• Excellent written and verbal communication skills. 
• Discretion, flexibility, and courteous demeanor 
• Ability to maintain confidentiality. 
• Ability to work and communicate with people from a diverse population. 
• Ability to work independently with little supervision and constant interruptions in an environment that can be stressful at times. 
• Ability to multitask and prioritize daily workload. 
• Computer competency with word processing and spreadsheet applications required.
Preferred Knowledge, Skills and Abilities
Two years proven experience as an executive administrative assistant, senior executive assistance or in another office administrative role.
Department Dental School
Posting Date
Closing Date
Special Instructions to Applicants
EOE Statement
It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

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