Updated: 3 months ago
Location: Columbia, MISSOURI
Job Type: FullTime


: Facilities Operations/Technical
Primary Location
: Columbia
: Full-time
: Night Job
Unposting Date
: Ongoing



Hours:  12am – 8:30am with every other weekend/Holiday

Work location:  University Hospital, Patient Kitchen

Department:  Dining and Nutrition

Union Bid Period: 06/13/2017 – 06/19/2017


Salary based on experience:  $11.20 - $14.00 (PLUS $2.00 Evening and Weekend Shift Differentials)


Job Summary:


This is a health care environment and provides patient care 24 hours seven days a week and staffed accordingly including holidays and weekends. This position may perform the following basic food service functions:  sanitation; cold food preparation; barista; line server; patient line assembly; transport of patient trays; delivery of patient trays; cashier; physician’s dining room attendant; catering; and other food handling for support of food service operations in a health care setting with a high priority placed on customer service and will interact with patients, staff and the public on a daily basis. Employees will perform food service functions in an acute setting to include but not limited to food production areas, dining rooms, public areas, and other nourishment areas. Employees will work in areas where they will follow food safety standards, infection control and PPE procedures / guidelines. Employees will handle food products, food waste from production, food waste from post consumption in both patient and retail environments, and cleaning products designed for food service areas.

Employees will work in sensitive areas and where the utmost privacy and confidentially must be maintained under HIPPA guidelines.

Employees will maintain a high level of sanitation and safety in their assignments and will receive specific training with regards to food safety, basic nutrition and special nutrition needs for wellness or diet restrictions (dependent upon assigned work area – some may be trained in both) , and health care environment.

Detailed Description:


Work with medical staff, other ancillary professional staff, departmental service staff, patients, visitors, and the general public. Use a high degree of professionalism focused on customer (patient and retail) satisfaction at all times. Use proper scripting while in contact with patients, family, and guests. Maintain strict confidentiality and the utmost privacy of patient information, as required by HIPPA guidelines and PCI requirements. Greet people with a smile and refrains from negative talk and public venting at all times while in MUHC facilities.

Follow directives of Dining and Nutrition Services management team related to work assignments, workloads, and areas in need of improvement. Training will be provided and it is expected that employees will master these skills within their initial evaluation period including work routines, food safety standards, nutrition education for work assignment, chemicals, equipment, scripting and customer focused skills.

Perform cleaning activities within a health care environment, specifically the food service area to insure that food safety and infection control guidelines are being met. Perform all food service related activities such as transport of patient trays; delivery of patient trays; cashier; physician’s dining room attendant; catering; food preparation; barista; line server; and patient tray assembly with accuracy in product preparation, service, portion control, label and dating - all while using food safety techniques to avoid cross contamination or risk of food borne illness. Employee will perform other duties as assigned.  Employees will perform cleaning and sanitation routines in an acute setting to include but not limited to patient kitchen, retail kitchens, and shared (patient/retail) resource kitchens, and public dining rooms according to proper food safety procedures and standards and hospital specific standard precautions.

For personal safety and the safety of others, follow proper infection control and PPE guidelines for the removal of food debris and items contaminated from body substances (i.e. saliva, blood, etc.) from soiled patient trays.

Maintain and operate equipment in a safe manner. Avoid safety issues with staff, patients, and the general public such as keeping carts and items out of traffic ways, avoid cross contamination, and ensuring patient information such as menu tickets are secured and destroyed properly.  Report any food safety, environmental safety, or security/PCI/HIPPA issues discovered promptly to supervisor. Recognize patient nutrition requirements and report any variances to the supervisor. Insure the safety of both food supply and nutrition care at all times.

May be requested to assist in food preparation or assist Nutrition Associates or Culinary Associates as needed and for the development of staff for promotability opportunities.

Maintain work area in a safe and clean manner according to regulatory agencies. Ensure work area is inspection ready from any regulating agency. Take immediate action to correct any deficient area when notified by supervisor or from inspections such as tracer findings, university sanitarian, TJC, and CMS. Keep equipment and area clean, sanitized, restocked, and in good working condition at end of shift.




Requires a minimum of three months of food service experience; Customer Service Experience – Preferred

High School Degree or equivalent - Preferred

Must be able to read and write English

Prefer obtainment of University of Missouri Food Handler’s Certificate within one month of hire.

Applicants with diverse backgrounds are encouraged to apply.

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