Nurse Case Manager

Under general supervision, mentors new or lower level case managers, facilitating their growth and development in the role and ensuring their success in case management. Performs independently and requires a broad understanding of principles and practices. Performs additional clinical tasks and responsibilities that may be performed or undertaken by an RN including, but not limited to, responsibility for assessment of critical need or high risk patients to ensure that the appropriate level of care is prescribed and provided, and participation in case management programs that require clinical assessments.

Duties:

• Advises care givers, provides patient education and counseling, and makes referrals for other services.
• May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
• Collects in-depth information about a clients situation and functioning through client interview and other relevant sources to identify individual needs. 
• Develops a comprehensive case management plan that will address identified needs.
• Monitors, and evaluates treatment plans and progress. 
• Facilitates interdisciplinary approaches.
• Monitors staff performance.
• Develops and implements action-oriented and time specific case management plans by determining and documenting specific objectives, goals, and actions designed to meet the clients health and human service needs identified through the assessment process.
• Organizes, secures, integrates, modifies, and documents the resources necessary to accomplish the goals set forth in the case management plan.
• Gathers information and documentation from all relevant sources regarding the case management plans activities and/or services to determine the plans effectiveness in reaching desired outcomes and goals.
• Modifies or changes the case management plan, as needed.
• Measures and analyzes the interventions to determine the outcomes of case management involvement, e.g. clinical, financial, variance, quality/quality of life, client satisfaction
• Performs other duties as needed to successfully fulfill the function of the position.

Required Education: Bachelors Degree in Nursing AND:

• 12 months of professional nursing experience.

Equivalent/Substitution: Will accept an Associate's degree in Nursing and 24 months of professional nursing experience in lieu of the Bachelor's Degree for a total of 36 months professional nursing experience. 

Skills:

• Knowledge of federal and state laws particularly patient confidentiality.
• Knowledge of case management fundamentals and the technical/procedural aspects of case management.
• Knowledge of medical terminology
• Ability to resolve moderate to complex issues applying judgment, critical thinking and problem solving skills to determine a proper course of action.
• Must have a high level of organizational skills in order to prioritize, organize, and complete projects or documents in a timely manner.
• Ability to keep accurate, detailed records.
• Ability to handle stressful situations and different situations and circumstances.
• Ability to set priorities and manage obstacles while maintaining focus on goals.
• Ability to build and maintain professional relationships with clients, colleagues, and other agencies while following ethical standards of practice.
• Must be self-motivated to achieve results, be flexible when changes are necessary, and respond to feedback in a positive manner.
• Ability to analyze information and evaluate results to determine the proper course of action while following established standards.
• Ability to develop and maintain cooperative working relationships.

Certifications:

• State of Oklahoma Registered Nurse Certification.

Working Conditions:

• Physical: Sitting for long periods of time.  Speaking and listening.
• Environmental:  Office Environment.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission. 

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.