NONDUKE STUDENT/INTERN

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary

As an HR intern, you will be an essential contributor to our department's projects and initiatives. Your role centers on providing crucial administrative support within the realm of Human Resources, where confidentiality and attention to detail are important. Your core objective will be to assist your supervisor in managing administrative tasks, to ensure the smooth and efficient functioning of organizational operations. 

Work Performed

•Confidential Administrative Support: Help maintain accurate employee records and update databases.

•Documentation and Filing:  Assist with various HR-related paperwork and administrative tasks. Assist in organizing files, ensuring they are properly labeled, stored, and easily retrievable, contributing to the overall efficiency of the HR department's administrative processes.

• Support HR Initiatives and Projects: Collaborate with HR team members to contribute to various initiatives as needed. This may include researching best practices, analyzing data to identify patterns, and assisting in the preparation of presentations or reports.   

•Aid in the Development of Training Materials and Resources: Collaborate with the HR team to assist in the creation and refinement of training materials and resources for various development initiatives. This includes tasks such as conducting research on training topics, gathering relevant content from internal sources, and formatting materials into informative resources. Assist in ensuring that training materials align with university policies, procedures, and objectives. 

•Assist the HR team in Addressing Employee Inquiries and Concerns: Assist in researching and resolving employee questions or concerns by consulting relevant HR policies, escalating issues to the supervisor, and following up to ensure satisfactory resolution. Documenting inquiries and resolutions, identifying recurring themes, and recommending improvements to HR processes or communication strategies as needed. 

•Collaborate with the HR team to Identify Learning and Development Needs: Work closely with HR team members to conduct assessments and gather feedback from employees and managers to identify learning and development needs across the organization. Assist in analyzing data to generate actionable recommendations for designing and delivering targeted learning initiatives.

Knowledge, Skills, and Abilities

Ability to maintain confidentiality and handle sensitive information with discretion.

Excellent verbal and written communication skills

Strong organizational skills with keen attention to detail

Proactive attitude with a willingness to learn and contribute to team efforts.

Ability to work independently with clear direction.

Minimum Qualifications

Education

N/A

Experience

N/A

Degrees, Licensures, Certifications

N/A

Job Code: 00000729 NONDUKE STUDENT/INTERN
Job Level: 00

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.