NETWORK SPECIALIST II

Posting Details
Position Information

Posting Number	SRGV7427
Working Title	NETWORK SPECIALIST II
Number of Vacancies	1
Location	Brownsville, Texas
Department	Infrastructure & Operations
FTE	1
FLSA	Non-Exempt
Scope of Job	Responsible for assisting in the operation and maintenance of the University’s multi-campus networks, including support, problem resolution, installation, and alert follow up for network, telephone, and wireless networks.
Description of Duties	Installs and tests access layer network, telephone, and wireless equipment. Configures access layer equipment based on existing standard configurations. Performs basic troubleshooting, resolution, and escalates network, telephone, and wireless issues. Upgrades access layer networks, telephone, and wireless equipment to latest stable firmware releases. Participates in migrations, upgrades, basic configurations, and rollout of new or existing network, telephone and wireless hardware and software. Stages, assembles, and prepares network, telephone, and wireless equipment for configuration and testing. Prepares and maintains network documentation such as network, telephone, and wireless diagrams and cabling layouts. Troubleshoots problems that will require cable repair, cable maintenance, and faultfinding. Performs basic testing and troubleshooting of fiber optic and copper cabling. Performs copper and fiber cabling installation and termination. Assists in performing the scheduled maintenance and off hour testing of networks. Assists in the backup and restoration of network, telephone, and wireless equipment configurations. Provides routine maintenance on access layer network, telephone, and wireless equipment and infrastructure. Assists in providing support for Call Center agents, softphones, desktop endpoints, and analog devices. Initiates, reviews, and completes incident and service requests to move, change, install, repair, or remove voice and data communication equipment. Participates on project and change tasks supporting network infrastructure and provides technical support as needed. Participates in weekly trouble ticket support rotation and must be available on an “On call” basis. Provides support to senior staff on network projects. Performs other duties as assigned.
Supervision Received	Direct supervision from assigned supervisor.
Supervision Given	None.
Required Education	Associate’s degree in Computer Science, Computer/Electrical Engineering, Computer Information Systems, Information Technology, or related field, or a comparable substitution of experience and education on a 1-for-1 basis.
Preferred Education	None.
Licenses/Certifications	Cisco Certified Entry Networking Technician (CCENT) certification is preferred
Required Experience	Two (2) years of experience installing and supporting hardware, software and networking technologies, or a comparable substitution of experience and education on a 1-for-1 basis.
Preferred Experience	None.
Equipment	Use of standard office equipment. Experience installing and supporting hardware, software and networking technologies. Experience with network/telephone/wireless trade tools.
Working Conditions	Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required. Rotating shifts may be required. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.
Other	Knowledge of the practices, principles, and techniques of computer/telephone/wireless networks, local and wide area networks, of VoIP protocols and codecs, information systems (in general), computer software and hardware, and of information security policies and procedures. Competent written, presentation, and verbal communication skills. Good planning and organizational skills.
Physical Capabilities	N/A
Employment Category	Full-Time
Minimum Salary	Commensurate with Experience
Posted Salary	Commensurate with Experience
Position Available Date	03/20/2024
Grant Funded Position	No
If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement	It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Special Instructions to Applicants	Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: Date of Birth Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days. If you have any questions, please do not hesitate to contact us at (956) 665-2451 and/or [email protected].
Additional Information	UTRGV is a distributed location institution and working location is subject to change based on need. All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered. Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
Quick Link	https://careers.utrgv.edu/postings/42216