Network Infrastructure Engineer

The Network Infrastructure Engineer is responsible for assisting in all aspects of network installation, design, administration, and maintenance and support of the University’s network technology infrastructure. Responsible for ensuring network equipment is operating correctly and assisting with all network work orders for the campus. Works under general supervision and reports to the Director of DevOps.

Job Description

DUTIES AND TASKS:  

NOTE:  The following duties are illustrative and not exhaustive.  The omission of specific statements of duties does not exclude them form the position if the work is similar or related or a logical assignment to the position.   Management may require incumbents to perform duties other than those contained in this document.  

• Assists in support of LAN/WAN systems. 

• Configures and maintains networked switches and routers. 

• Assists in ongoing upgrade of existing network, including planning, design, and installation of new data and video cabling and equipment. 

• Assists with network work orders for the campus network and center locations, including providing various network support services for the campus network & center networks, for faculty/staff/student systems. 

• Evaluates new network hardware and software technologies for compatibility with the university’s data and video communications network systems. 

• Installs new connections and maintains other connections on campus and center locations. 

• General knowledge of Cisco and similar network infrastructure devices such routers, switches, wireless access points, and wireless controllers. 

• Provide primary support for University Campus network infrastructure including cabling, conduit, and all terminations. 

• Provide Primary support for Saint Leo’s Server room environment including the Data-Center-In-A-Row (DCIR), power, UPSs, air conditioning, and cabling. 

• Primary Interface with vendors and Facilities Management during all the phases of building construction both on University campus and Saint Leo’s Centers and remote sites. 

• Monitor DCIR and troubleshoot system failures, referring to vendor or technicians as appropriate.  

• Prepares and maintains documentation of network configurations and cabling layouts. 

• Provide and update all fiber and cable maps of University Campus. 

• Provide support for the University’s Wireless Infrastructure utilizing Cisco Wireless controllers and access points. 

• Work with Vendors as needed. 

• Provide support outside normal working hours as needed. 

• Will be required to work on projects from inception to finish. This includes planning, obtaining quotes, working with vendors and contractors, and working with project managers. 

• Makes recommendations on equipment based on technical requirements. 

• Perform other duties as directed by the Director of Infrastructure. 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:   

Knowledge:   

• Bachelor’s degree in computer science or related field required from a regionally accredited institution. 

• Certification with a networking focus preferred. 

• Expert knowledge of all uses of low voltage fiber and cabling. 

• Knowledge of telecommunication and networking.  

• Knowledge of Cisco switches, Aps, and Liebert UPS devices. 

• Works with Cisco Meraki equipment. Including switches, access points, and security devices. 

• Knowledge of network analysis of both hardware and software. 

• Knowledge of general network infrastructure and principals. 

• Knowledge of configuration and maintenance of hardware and software for networked switches and routers  

Skills:   

• Basic troubleshooting techniques. 

• Strong verbal and written communication skills.  

• Multitask, prioritize, and manage time efficiently in resolution of issues. 

• Understanding of LAN/WAN networking concepts. 

• One (1) year of professional experience involving networking equipment and administration. 

Abilities:   

• Ability to communicate technical topics in an understandable form. 

• Ability to learn network design and management. 

• Work outside normal working hours may be required. 

• Ability to work in a team setting. 

• Some traveling will be required. 

• Create outage reports. 

• Carrying/Lifting up to 30lbs of equipment. 

• Climbing ladders 

• Stooping/Kneeling or crouching/crawling.  

ENVIRONMENT:   

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position. 

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess.   The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. 

NOTICE: 

 
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.

Why Work at Saint Leo?

What it’s Like to Work Here:  Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• Inclusive Group Health Plan (Medical, Dental, Vision)
• Group Health Plan features include Teledoc, Surgery Plus!, Wellness Incentive Program, Nationwide Pet Insurance, just to name a few!
• Health Reimbursement Account (University Paid!) and Flexible Spending Accounts (healthcare and dependent options)
• Tuition Remission (Employee, Spouse, and Dependents)*
• Tuition Exchange opportunity for dependent of employees*
• Paid Personal Leave (Sick, Vacation, Holidays)
• 403b - Annual match 3%-9% of pay based on employee’s contribution. University match and fully vested within one month of hire date.
• Basic Life and AD&D Insurance valued at 30k (University Paid!)
• Income Protection Benefits after one year
• Additional options for supplemental insurance 

*Eligibility based on meeting required service period