Network Engineering Supervisor

Details

Posted: 12-Jan-24

Location: Greenville, North Carolina

Salary: Open

Internal Number: 59978

Job Duties:

Providing direction on the day-to-day planning and organizing of team members' work, valuations and professional growth
-High-level, in-depth technical capacity in the following core areas of responsibility but not limited to IP routing, switching, wireless, and associated security, monitoring and reporting systems
-Provides expert level support in assisting team members as well as other support teams and university users with resolving complex wired and wireless network problems
-Advanced technical knowledge to assist others in the resolution of service incidents and service requests and will focus on change, release, configuration, problem, and incident management processes as they relate to network services
-Oversee and lead the Disaster Recovery planning, testing, implementation, and documentation
-Formulate and maintain strategic technology contacts and partnerships with university departments, key technology suppliers, vendors, and contractors
-Planning, cost containment, configuration, optimization, maintenance, security, and implementation of current and emerging technologies
Attending provisioning meetings to gather customer requirements, installing configurations into test and production environments, and obtaining final customer acceptance
-Consults with senior level decision-makers, on anon-going basis, to develop long-range strategic alternatives.
-Other duties as assigned.
-Duties may require On-Call responsibilities.
-Employees are required to adjust their standard work schedule to meet the
requirements of their position, which includes and not limited to evening
and weekend hours to perform scheduled and unscheduled workload
requirements to maintain University operations.

Special Instructions To Application:

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Applicants must be currently authorized to work in the United States on a full-time basis.

Minimum Education/Experience:

Bachelor's degree and 4 years of relevant experience or equivalent combination of education and experience. For management roles, a minimum of 1 year of supervisory experience is required.

Full time or Part time: Full Time

Position Location (city): Greenville

Position Number: 500034

Organizational Unit Overview:

Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.
Network Engineering and Support is one of the many service areas provided within the ITCS Network Services. The primary purpose of Network Engineering and Support team is the installation, deployment, maintenance, and automation of the various network services, including enterprise-level network systems or services that are part of, affect or influence the enterprise network infrastructure. This team works with the Network Architect in developing the overall network design and will engage them for consultation services on major network issues and design changes that significantly impact or influence network performance.

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About East Carolina University
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.
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