Network Engineer

UITS SOFTWARE & NETWORK ENGINE (UA-NENG-IUINA)

At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

GlobalNOC network engineers have an exciting role designing, deploying, configuring, and troubleshooting networks for client organizations across the nation and their connections around the globe. Specializing in 24-7-365 management of complex higher education and government research networks, using some of the most advanced networking technology available, you will have room to grow in your career as a network professional at GlobalNOC.

Established in 1998 at Indiana University, the GlobalNOC's mission is to advance the future of research, education, and the public interest through the support and evolution of networks.  With our staff of 120 plus, we provide comprehensive contracted network management services to over 20 large-scale networks.  As part of Indiana University, we operate as a non-profit; we focus on developing great technical staff, and providing excellent service to our clients.

• Provides experienced design, evaluation, development, and deployment of network system software and hardware technology.
• Identifies and resolves moderately complex problems, issues, and assignments in providing network operational support.
• Implements and recommends improvements to network performance and reliability.
• Performs experienced network analysis and studies to support the growth and expansion of IU-managed networks.
• Documents network engineering efforts (updates, new functionality, issue/problem resolution).
• Participates on project teams and resolves more complex network technical issues.
• Protects software by performing data-backups and coordinating network security measures.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.  

EDUCATION

Required

• Bachelor's degree preferably in Computer Science or related field. 

WORK EXPERIENCE

Required

• 2 years of network engineering or related experience. 

Preferred

• Experience with network device and policy configuration on Cisco and Juniper.
• Experience working with Ansible and Git.
• Experience scripting in Perl or Python.
• Experience using a trouble ticketing system.
• Experience installing networking equipment.
• Experience working with both AC and DC power.
• Experience running fiber/copper connections.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Why work here? 

• Make a difference.  Our networks are all higher education, research, and public service oriented, and we're enthusiastic about the missions of our clients.  Each of us is curious and motivated to master the skills that will help our clients, our community, our world, and ourselves.
• Grow your skills and career.  With the 20 plus networks we operate and manage, and the size and diversity of our client networks, you won't be pigeon-holed doing just one thing.  Taking time to investigate, read, or study new things isn't just ok, it's required and supported.
• Enjoy the life-friendly moderate cost of living of the Midwest, or work remotely. In Indiana, we have 2 locations - Do you like the intellectually stimulating environment of university town? Bloomington might be for you.  Prefer to enjoy life in the big city?  We have a location in downtown Indianapolis. We also support fully remote engineers under the right circumstances, and mixes of in-office and WFH.  Applicants located in Alaska would be especially welcomed (fully remote).
• Our people and attitude.  GlobalNOC is non-profit, and is committed to a culture of positive work/life balance, diversity, and open information sharing.  We value an exploring mindset and seek ways to learn more and deepen our expertise, sharing with our clients and each other.  We have frequent internal seminars, as well as funds to attend training, conferences, and certifications.  And yes, people here really are super-friendly.

Bloomington, Indiana or Indianapolis, Indiana

This position is eligible for remote work, subject to change in the future based on university policy and business needs. 

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Career

FLSA: Exempt

Job Function: Information Technology

Job Family: Network Admin, Analysis, & Eng

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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