Network Engineer III, WAN and Cloud

University of North Florida, United States

Updated: 21 days ago

Location: Jacksonville, FLORIDA

Job Type: FullTime

Deadline: ;

Posting Details
Position Information

Job Title	Network Engineer III, WAN and Cloud
Position Number	301110
Requisition Number	B08678
Position Type	Administrative
Class Code	9743
Time-limited through	N/A
Type of Appointment	Full-Time
Faculty Position Sub-Type	N/A
Length of Appointment	N/A
Internal Recruitment?	No
Working Hours	8:00am - 5:00pm
Department	Networking Services
Organization	Information Technology Services
Division	ITS
College	N/A
Approved Hiring Salary Range	$85,000.00 to negotiable
Pay Basis	Annually
Equal Opportunity	In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion. The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie	UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.
Faculty Initiatives	The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.
General Description / Primary Purpose	Under the direction of a Manager or above, works to Install, maintain and evaluate WAN, Cloud and remote site network systems and communications. Troubleshoots complex network issues involving various factors. Conducts network architecture design, feasibility and cost studies. Must have extensive knowledge of Internet, computer, routers, switches, firewall, etc. Contributes to moderately complex aspects of a project.

Essential Duties

Job Function	* Investigates alerts and follow established procedures to remediate conditions that do not follow approved policies and guidelines. * Performs replacement of field swappable components of networking equipment * Maintains inventory of WAN, Cloud and remote site networking equipment and accessories * Provides technical assistance and support for incoming WAN, Cloud and remote site networking queries and issues * Works with vendors to coordinate support and warranty services * Documents network engineering policies, procedures, and results of tests * Maintains and configures layer 2 networking equipment to primarily support WAN, Cloud, remote site, and firewall services * Maintains and configures layer 3 networking equipment to primarily support WAN, Cloud, remote site, and firewall services * Installs and manages networking management platforms to primarily support WAN, Cloud, remote site, and firewall services * Maintains system documentation * Assists faculty, staff and students with technical questions related to managed systems * Reads and interprets technical manuals * Defines problems, collects data, establishes facts, and draws valid conclusions * Works with diverse academic, cultural and ethnic backgrounds of University students and staff * Other duties as assigned This position is designated as a Tier 2 respondent for designated campus emergencies and events. In the event of a declared campus emergency, the position incumbent will make every effort to return to campus when directed. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.
Percentage Of Time

Job Function

* Investigates alerts and follow established procedures to remediate conditions that do not follow approved policies and guidelines.
* Performs replacement of field swappable components of networking equipment
* Maintains inventory of WAN, Cloud and remote site networking equipment and accessories
* Provides technical assistance and support for incoming WAN, Cloud and remote site networking queries and issues
* Works with vendors to coordinate support and warranty services
* Documents network engineering policies, procedures, and results of tests
* Maintains and configures layer 2 networking equipment to primarily support WAN, Cloud, remote site, and firewall services
* Maintains and configures layer 3 networking equipment to primarily support WAN, Cloud, remote site, and firewall services
* Installs and manages networking management platforms to primarily support WAN, Cloud, remote site, and firewall services
* Maintains system documentation
* Assists faculty, staff and students with technical questions related to managed systems
* Reads and interprets technical manuals
* Defines problems, collects data, establishes facts, and draws valid conclusions
* Works with diverse academic, cultural and ethnic backgrounds of University students and staff
* Other duties as assigned
This position is designated as a Tier 2 respondent for designated campus emergencies and events. In the event of a declared campus emergency, the position incumbent will make every effort to return to campus when directed. During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence.

Percentage Of Time

Posting Detail Information

Marginal Functions	Attends meetings, utilizes staff resources when situations require additional expertise, serves on committees, task forces and work groups.
Required Qualifications	This position requires either (a) Master’s degree from an acceptable accredited institution in a directly related area of specialization and four years of experience directly related to the job functions; (b) Bachelor’s degree from an acceptable accredited institution in a directly related area of specialization and six years of experience directly related to the job functions; or (c ) 10 years of direct experience.
Faculty Position Required Qualifications	N/A
Departmental Requirements	- Excellent verbal and written communication skills - High quality customer service skills - Must be a self-starter, driven, and able to manage multiple deadlines in a fast-paced environment - Proficient knowledge of TCP/IP, OSI model, LAN networking, network troubleshooting, routing protocols, IPv6, and multicast protocols - Experience with networking technology in educational environment or corporate environment that supports 30,000+ endpoints - Experience in a networking environment with equipment from multiple vendors - Familiarity with Change Management process as it relates to network infrastructure
Statement(s) of Understanding Definition	- This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check. - The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
Required Licensure or Certification	N/A
Machines/Equipment used regularly	50% – Computer workstations/laptops 50% – Hardware installation
Anticipated Start Date	02/19/2024
Job Posting Date	01/17/2024
Application Review Date
Application Deadline
Open Until Filled	No
Point of Contact Information	Madeleine Muller ([email protected])
Hiring Official	JR Chambers
Location if not Jacksonville	N/A
Special Instructions	Applicants must complete an online application, and include 3 references as requested on the online application, and upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Supplemental Documents: Cover Letter Resume Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Madeleine Muller at [email protected].
Quicklink	https://www.unfjobs.org/postings/26508

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