Title: Network Analyst
Division: Finance and Administration
Department: Information Technology
FLSA Status: Non-Exempt
Salary Range: Grade 10: $20.17/hour
EEO Job Group: 3 E3
Position Summary
The University of Southern Indiana is accepting applications for Network Analyst.
The Network Analyst is responsible for installing and maintaining university network systems. This position works under direct guidance of more experienced Network Administrators, supporting a subset of the complex campus network infrastructure. This position supports end users for all networking issues, and assists Telecomm and Network Technicians as necessary with cabling installations and network closet maintenance.
Duties/Responsibilities
- Supports the network hardware and systems listed below.
- Network switches
- Network management systems and tools
- Wi-Fi access points and controllers
- Active Directory: shares and printers
- Printers and Print Servers: queues, drivers, configs
- Installs, configures, and updates assigned network hardware.
- Conduct routine network monitoring and diagnostics.
- Resolve help desk tickets including installation and configuration of networking equipment and troubleshooting and identification of networking problems. Provide in person support related to networking or connectivity issues.
- Troubleshoot end user connectivity issues. Identify the causes of networking problems, using diagnostic testing software and equipment.
- Collaborate with other team members within Information Technology.
- Serve as on-call weekend/evening support for computer server operations and troubleshooting.
- Other duties as assigned.
Required Knowledge and Skills
- Bachelor’s degree in computer science or computer information systems or related field with minimum one year related experience; or equivalent combination of education and / or experience.
- Experience administering network hardware and software including Cisco and Juniper technologies.
- Working knowledge of microcomputers and office productivity software.
- Demonstrated ability to work independently using sound judgment in technical knowledge and problem solving.
- Attention to detail and timely follow up skills.
- Strong oral and written communication skills and professional manner dealing with faculty, staff, students, and vendors.
Regular Work Hours/Travel Requirements
- Standard work hours are Monday through Friday, 8:00am to 4:30pm.
- Occasional off-hours or irregular hours required including routine computer server maintenance and /or unexpected computer server outages.
- On-call availability to ensure computer servers are available at all time. Primary contact for 24-hour emergency server response.
- Occasional travel may be required for vendor training or to other institutions
About USI
The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this position include:
- Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
- Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.
- Full tuition fee waiver for employees/75% for spouses and dependent children.
- Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service
For more information about the benefits that USI offers, please visit www.usi.edu/hr/benefits .
Application Process
Click “Apply Now!” near the top right of this page to complete an application and upload application materials. Application materials should include:
Pre-Employment Screening
A background check will be required for employment in this position.
Authorization to Work in the United States
USI typically will not sponsor an employment-related visa for this position.
Interview Accommodations
Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at [email protected] or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at [email protected] or (812) 464-1815.
EEO Statement
The University of Southern Indiana is an EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply.