Net/TeleComms Analyst

Provides technical support for network and telecommunications systems. This includes reviewing, analyzing, and maintaining the campus LAN networks, WLAN networks, and telecommunications systems across the university. The primary focus of this position will be on WLAN support and operations. As such, an understanding of WLAN design, operations, and an overall grasp of WLAN management is desired. In addition, a familiarity with WLAN troubleshooting and design tools would be a benefit to the candidate. The ability to be a self-starter, a desire to expand one’s personal knowledgebase, and a drive to innovate also will make one a strong candidate for the position.

Duties:

• Analyzes network performance, provides network support, and performs system maintenance tasks.     
• Analyzes and monitors network performance.       
• Provides network support and resolves connectivity issues.     
• Configures hardware and software to optimize network communication.        
• Sets up LAN and WAN networks, as well as Voice Over IP and VTC devices.      
• Programs and installs equipment such as phones, IPMG and media gateways and all other Telecom related equipment.     
• Installs special circuits such as emergency phones, alarm circuits, T-1, ISDN.       
• Manages IP addresses and resolves conflicts.      
• Monitors and maintains network servers and performs upgrades.    
• Performs system administration tasks and ensures network security.      
• Documents processes and monitors network performance metrics.        
• Consults with internal departments and trains IT support staff.       
• Keeps up with advancements in network technologies and solutions.       
• Performs various duties as needed to successfully fulfill the function of the position.

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  24 months experience in telecommunications cabling, phone installations, networking, or similar experience
  

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  Working knowledge of hardware, software, and network installation techniques       
  
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  Provide network support and resolve errors      
  
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  Working knowledge of Inter-Network Operating Systems       
  
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  Knowledge of network setup and security      
  
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  Knowledge of color codes used by the communication network field      
  
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  Cabling standards for CAT 6    
  
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  Networking for VoIP and desktop phones        
  
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  Ability to keep up with advancements in IT network technologies        
  
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  Proficiency in documenting processes and monitoring performance metrics       
  
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  Ability to communicate verbally and in writing
  

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  Sit for prolonged periods
  
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  Ability to engage in repetitive motion
  
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  Communicate effectively and listen. Manual dexterity