NET Navigator (Operations Support Specialist 1)

Updated: 6 months ago
Deadline: The position may have been removed or expired!

What You Will Do

Use your skills and enthusiasm to implement new employeetraining programs for one of the most important research institutions in the world.As a part of the Operational Readiness Implementation, Training & Mission Services Group (ORI-1), you will be able to apply your excellent customer service, logistics, coordination and computer-based skillsets to assist new employees with onboarding, orientation and navigation through training programs within the Associate Laboratory Directorate for Weapons Production (ALDWP). Reporting directly to the New Employee Training (NET) team First Line Manager (FLM), you will spend your day in a highly interactive and cooperative environment, with day-to-day duties that range from performing calendar management, learning management system administration, course implementation and navigational guidance to a dedicated cohort subset of 5-10 individuals throughout the course of their 3-6 month NET Academy program.

What You Need

Minimum Job Requirements:

Operational Functions

Basic knowledge of business activities in an operational environment, including familiarity with one or more of the following: formality of operations, compliance practices, configuration management, training and qualification, and feedback and improvement.

Computer Skills/Business Systems

Knowledge of business and operations systems and standard software applications (i.e. Microsoft and Adobe products). Ability to quickly learn and adapt to use of LANL business systems (i.e. Oracle, UTrain, Issues Management, etc.). Ability to effectively manage multiple, complex and overlapping calendars.

Critical Thinking

Entry-level experience in conducting research, investigating alternative solutions, and recommending solutions on problems affecting facility operations and operational quality assurance.


Basic ability to conceptualize and communicate program requirements and detailed elements to both technical and non-technical personnel. Demonstrated skill with interpersonal, written, and verbal communications.

Customer Service

Exceptional customer service skills and the ability to provide clear, concise support and guidance to others in sometimes stressful situations. Ability to interact professionally with all types of personnel, including external interfaces and executive management.

Education and Experience

Position requires a Bachelor’s Degree from an accredited institution and 2 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

Additional Education and Training

  • Bachelor’s degree preferred.

Special Skills/Knowledge

  • Basic knowledge of documentation quality assurance, including document controls and records management.

  • Familiarity with regulatory guidance and the implementation thereof.

  • Experience with educational programs and/or academic institutions.

Note to Applicants: For full consideration, submit a comprehensive resume reflective of your relevant experience to the job requirements and desired skills stated above, as well asone or more samples of work (e.g. white paper, official correspondence/memo, presentation, workflow, diagrams/illustrations, etc.)

Additional Details

Directive 206.2-Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements

  • for access to classified matter.

  • Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served at least one year of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the one year of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader.Please refer to Laboratory Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to or call 1-505-665-4444 option 1.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

  • PPO or High Deductible medical insurance with the same large nationwide network

  • Dental and vision insurance

  • Free basic life and disability insurance

  • Paid maternity and parental leave

  • Award-winning 401(k) (6% matching plus 3.5% annually)

  • Learning opportunities and tuition assistance

  • Flexible schedules and time off (paid sick, vacation, and holidays)

  • Onsite gyms and wellness programs

  • Extensive relocation packages (outside a 50 mile radius)

Appointment Type



Contact Details
Contact Name Vigil, Jessica Marlene
Work Telephone
Vacancy Name: IRC82378
Organization Name ORI-1/Training & Mission Services
Minimum Salary 52200
Maximum Salary 80800
Req ID: IRC82378
Category: Operations Support

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