NCTSN Academy Data Manager

Updated: about 1 year ago
Location: Los Angeles, CALIFORNIA
Deadline: The position may have been removed or expired!

Responsibilities

The NCTSN Academy Data Manager work under the general supervision of the Director for the NCTSN Military and Veteran Families Program, with day-to-day work assigned by the Assistant Program Director, NCTSN Academy on Child Traumatic Stress. This is a flex-hybrid position, contract, and eligible to convert to career.

A. Program Evaluation and Management: Quality Assurance/Quality Improvement
• Develop, implement, and maintain Academy quality improvement (QI) plan
and goals and priorities
• Support maintenance and updating of written Academy quality control plan
(QCP)
• Analyze and summarize multiple sources of data, including quantitative and
qualitative data, related to quality assurance (QA) and quality improvement
(QI) across the Academy
• Identify, prioritize, and execute key QI areas and projects based on data
analysis to improve the Academy’s current course offerings, platform, and
learner support features; as well as provide key considerations for Academy
courses and resources in development
• Lead and manage QA and QI projects with Academy cross-functional teams
• Generate reports and share results and progress across all stakeholders,
including DoD and Academy leadership
• Coordinate and facilitate Academy monthly meetings with internal team and
quarterly meetings with stakeholders related to QA/QI
• Provide the day-to-day execution support for quality improvement and
project management components across the Academy and organization
• Identify and implement project management tools and approaches to
improve Academy workflows and processes
• Respond to Academy learner queries via the Help Desk  

B. Data Management

• Develop and maintain Academy enrollment, tracking, and reporting forms and
processes across DoD branches and programs
• Generate and deliver Academy enrollment and completion reports on a
reporting schedule across all stakeholders
• Identify and produce additional Academy reports and metrics, utilizing Power BI
for report generation and data visualization, to support DoD and program goals
• Prepare, analyze, and report out on Academy enrollment and completion metrics
during internal staff meetings and stakeholder meetings as needed
• Develop and maintain accurate records via an Academy user database
• Understand DoD Policy and ensure system and database security, including
developing protective measures for personal identifying information (PII) and
electronic transfer of sensitive data
• Manage Academy/UCLA Health Box and Microsoft Teams file sharing to maintain
up-to-date documents and resources
• Support preparation of deliverables (i.e., NCTSN Academy Executive Committee
and Quarterly QI Meeting Minutes, Monthly Status Report, Quarterly Status
Report)

C. Additional Academy Support

• Coordinate with Academy cross-functional teams to support the development
and delivery of new coursework as well as maintain and update current
coursework and technology as needed, with a primary focus on using data and
learner feedback to inform these activities
• Track and prepare Continuing Education credit applications for Academy
coursework
• Participate in relevant National Center for Child Traumatic Stress meetings,
particularly those related to QA/QI and data management, in order to support
Academy efforts and share lessons learned

*May convert to career position

Pay range: 61400 – 121400



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