Memorial Union Food Service Assistant Director

Job Summary:

This position is responsible for the administration of the Memorial Union Retail Operations which include Peet's Coffee, Daily Scoop Ice cream, Badger Market C store, Rathskeller (Rathskeller, Brat Stand, Stiftskeller), and Lakefront (Carte, Strada, Lakeview Lounge, BBQ Stand). Additional duties include developing creative and entrepreneurial plans to ensure high quality food service and excellent customer service.
The operations include permanent staff (23) during the academic year and (31) during summer months and part time staff (350) with a combined gross revenue budgeted more than $12 million.
Work Schedule:
The work week will regularly be 45-50 hours, with some weeks exceeding this based on business levels. The retail operations run from 7am until 11pm. Flexibility based on business is needed from a successful candidate.
Work week will be minimum 45-50 hours, holidays, weekends and nights as necessary to obtain coverage for effective operations of business.

Responsibilities:
Provides direction for food service operations by planning and organizing daily operations, department finances, sourcing, quality control, staff, and menu development to ensure customer satisfaction.

• 20% Assists in the development and implementation of unit focused strategic planning initiatives and programs to ensure appropriate use of resources and exceptional customer satisfaction
• 20% Assists in the development of unit focused operating policies and procedures to ensure adherence to production, safe food quality, handling, and sanitation processes and procedures
• 20% Directs the development of food menus, inventory purchases, and forecasting
• 10% Monitors contracts and liaises with vendors regarding product purchases and contract compliance
• 10% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
• 20% Monitors and maintains technology systems to support the needs of various working units

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Associate's Degree
Culinary Degree or other formal training complementing your base knowledge.

Qualifications:

Required:
-Five years minimum overseeing a high-volume retail operation
-Supervision and oversight of operations, including training, coaching, and staff development
-Two or more years of experience working in an operation serving alcohol

License/Certification:

Required
ServSafe Certification
Hold or able to obtain within 6 months
Required
Valid Bartender License
Hold or able to obtain within 6 months
Preferred
Drivers License - Valid and Meets UW Risk Management Standards

Work Type:

Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $72,000 ANNUAL (12 months)
Depending on Qualifications

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf . 

Additional Information:

The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars.
Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume and cover letter as a part of the application process. Please outline your relevant work experience as it relates to the qualifications.

Contact:

Jenny Lee
[email protected]
608-265-1157
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Food Service Asst Dir(DS007)

Department(s):

A96-WISCONSIN UNION/REST/RATHSKELLR

Employment Class:

Academic Staff-Renewable

Job Number:

292862-AS

 
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .